Is companion mode supported on the Webex DeskPro

Garvan Long — Wed, 27 Apr 2022 07:03:33 GMT

I have set up a room kit mini and a Desk Pro in companion mode where the Desk Pro is a third monitor and whiteboard. Companion mode works as expected and i also get to use the USB- C capability of the Desk Pro where i can use the camera and microphone of the the Desk Pro with PC software.

I can see a valid use case for an executive office where the exec may have a Desk Pro and a Room system in the same office but the Desk Pro is not listed as a supported device for companion mode.

https://help.webex.com/en-us/article/ogrc5/Set-Up-Companion-Mode

Does any one know if this is a supported configuration

Re: Is companion mode supported on the Webex DeskPro

josviz — Sun, 26 Jun 2022 19:26:27 GMT

Hello @Garvan Long ,

Companion Mode is not currently supported on Webex DesPro, the only supported devices are as follows:

ROOM DEVICES

Cisco Webex Room Kit

Cisco Webex Room Kit Mini

Cisco Webex Room Kit Plus

Cisco Webex Room Kit Pro

Cisco Webex Room 55 and Room 55 Dual

Cisco Webex Room 70 and Room 70 Dual

WEBEX BOARDS (TOGETHER WITH ONE OF THE ABOVE)

Cisco Webex Board 55 and 55S

Cisco Webex Board 70 and 70S

Cisco Webex Board 85S

At the top of the article, you will see the Devices card which will contain the supported devices for this feature.

Reference:
https://help.webex.com/en-us/article/ogrc5/Set-Up-Companion-Mode

Cheers,

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topic Re: Is companion mode supported on the Webex DeskPro in Webex Devices

Is companion mode supported on the Webex DeskPro

Re: Is companion mode supported on the Webex DeskPro