topic Customize emails in Training in Webex Training

Customize emails in Training

cmonatte — Thu, 13 Aug 2020 15:50:41 GMT

Hello.

We are using Training and we want to customize the emails our attendees will receive, such as confirmation of registration, reminders.

I click on Edit Email Options, then I click the title of the email to modify the content. I can modify the content but there is no Save or Update button to click on.

Please let me know.

Thanks.

Carine

Re: Customize emails in Training

Clare Davis, Webex SME — Mon, 17 Aug 2020 15:52:09 GMT

Hello!

When you click on the email that you'd like to edit, there should be an "Update" button at the bottom. If it's not there I'd open a case with Webex Support here: https://help.webex.com/contact You can scroll to the bottom to select your preference of reporting the issue.

Re: Customize emails in Training

cmonatte — Thu, 20 Aug 2020 03:34:30 GMT

Thanks, Clare. I did open a case. It turns out that one setting was not enabled. It has been solved.