topic CWMS ordering guide in Collaboration Applications

CWMS ordering guide

Shaida Shahidi — Mon, 18 Mar 2019 01:58:31 GMT

HI support team

I have a question about ordering guide for CWMS
for 50 concurrent session I need order license

But witch part-number must be put for order and Please guide me how to install license On CWMS

this server is standalone and we doesn't used other UC application like cucm

Re: CWMS ordering guide

PT10430PT — Tue, 31 Oct 2017 17:34:04 GMT

https://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meetings-server/ordering_guide_c07-719906.pdf

Re: CWMS ordering guide

emresumengen — Thu, 11 Jan 2018 07:40:47 GMT

Hi,

That URL seems to return a 404 Not Found error. Any chance of uploading the guide as an attachment, or an updated URL for it?

Cisco seems to be dropping the ball with documentation a lot recently 😞

Re: CWMS ordering guide

dpetrovi — Thu, 11 Jan 2018 13:24:37 GMT

Does any of the documents listed here: https://www.cisco.com/c/en/us/products/conferencing/webex-meetings-server/sales-resources-listing.html help you?

I'll check with Product Management if there is an actual Ordering Guide. It might have been pulled in preparation for CWMS 3.0 version.

-Dejan

Re: CWMS ordering guide

emresumengen — Thu, 11 Jan 2018 14:40:36 GMT

Hi Dejan,

The partner playbook document actually has the information I need, but it’s severely outdated. That’s why I’m looking for a “more recent” version, to make sure we not missing anything that may have changed since the creation of mentioned document.

I’m simply trying to quote licenses for on-premise CWMS with minimal number of named-user-account, which seems to be 50. This will probably be integrated with customer’s existing CUCM deployment for traditional voice services and corporate IP phone users and I will need to provide an option for HA shall the customer require it.

Can you verify that the ordering information in the playbook is valid as of today?

Thanks.

Emre

Re: CWMS ordering guide

dpetrovi — Fri, 12 Jan 2018 16:33:47 GMT

The team did pull it to update it for 3.0 version requirements which is something that will be available for order going forward.

Please, allow us 10 more days for all the details to be updated as there will be some hardware requirement changes.

-Dejan

Re: CWMS ordering guide

emresumengen — Mon, 15 Jan 2018 07:33:17 GMT

Hi Dejan,

Thank you for the follow-up. Just as a feedback, I'd have wished just updating the document when it's ready, as the current version is still orderable today I'd assume the current ordering guide to be available as well.

Anyway, we had to share a quotation with existing/prior information to the customer.

Re: CWMS ordering guide

dpetrovi — Mon, 15 Jan 2018 12:58:33 GMT

I totally agree with you. This was a ball dropped by our Product Management team and this problem was raised with them.

I am sorry for the inconvenience this has caused you.

-Dejan

Re: CWMS ordering guide

jzellner — Tue, 13 Feb 2018 17:23:25 GMT

Has the CWMS ordering guide been updated?
I have not been able to find any links that get me to an ordering guide.

Thanks!

Re: CWMS ordering guide

dpetrovi — Tue, 13 Feb 2018 17:24:50 GMT

02/15 was given to me as an ETA when it will become available.

I will post it here as soon as available.

-Dejan

Re: CWMS ordering guide

dpetrovi — Tue, 13 Feb 2018 18:34:55 GMT

Now, I got a new ETA date of 02/19 😞 I am sorry for the delay.

Again, I will post it here as soon as it is released.

-Dejan

Re: CWMS ordering guide

jzellner — Tue, 20 Feb 2018 23:43:20 GMT

How are we looking on this? I need to spec some servers for expansion and HA.

Thanks!

Re: CWMS ordering guide

emresumengen — Wed, 21 Feb 2018 11:53:19 GMT

I think Cisco is trying to phase out Webex, without anyone noticing, so that everyone can promote Spark. And for that, someone with enough decision rights thinks "If we can wait enough, people will surely forget."

Sorry for being so blunt, but that's how I feel about this.

Re: CWMS ordering guide

dpetrovi — Wed, 21 Feb 2018 12:56:48 GMT

Not good. I was just notified by Product Management that they had to delay it for 3 weeks.

Please, private message me and I will direct you to the Product Manager for additional information.

-Dejan

Re: CWMS ordering guide

dpetrovi — Fri, 13 Apr 2018 16:23:12 GMT

New ordering guide for CWMS: https://salesconnect.cisco.com/open.html?c=efe556c8-26e8-4e68-a6c9-4522eaa91695

-Dejan

Re: CWMS ordering guide

engineer213 — Fri, 29 Jun 2018 19:37:59 GMT

The link you provided is a bad URL. Why is this doc so seemingly hard to get ?

Re: CWMS ordering guide

Javier Morales — Wed, 05 Dec 2018 22:03:56 GMT

The document is not accurate and with links to inaccessible webpages