topic And have you done as in Collaboration Applications https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877827#M10356 <P>And have you done as instructed by the message in the screenshot???</P> <P>Do you also have users configured to be used with the provisioning extension?</P> <P>Do you have valid certificates on your TMS and VCS??</P> Mon, 06 Jun 2016 16:02:36 GMT Jaime Valencia 2016-06-06T16:02:36Z movi https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877826#M10355 <P>I get the following error when I attempt to enable Provisioning in TMS.</P> <P></P> <TABLE class="SimpleTable"> <TBODY> <TR> <TD></TD> <TD style="width: 100%;"> <DIV class="DiagIgnoreLinks"><A href="http://205.67.32.70/tms/default.aspx?pageId=10#" id="ctl00_uxContent_ctl01_systemHost_uxPortalModule_ctl37_a" onclick="dynMenuShow(this); return false;" onmouseout="dynMenuHide(this)" target="_blank"><B>#28 - TMS Provisioning Extension services communication failure - The VCS is unable to communicate with the TMS Provisioning Extension services. Phone book service failures can also occur if TMS does not have any users provisioned against this </B></A></DIV> </TD> </TR> </TBODY> </TABLE> Mon, 18 Mar 2019 01:09:51 GMT https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877826#M10355 Lou Nelson 2019-03-18T01:09:51Z And have you done as https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877827#M10356 <P>And have you done as instructed by the message in the screenshot???</P> <P>Do you also have users configured to be used with the provisioning extension?</P> <P>Do you have valid certificates on your TMS and VCS??</P> Mon, 06 Jun 2016 16:02:36 GMT https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877827#M10356 Jaime Valencia 2016-06-06T16:02:36Z Jaime, I have users https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877828#M10357 <P>Jaime, I have users provisioned and have valid certificates on both TMS and VCS.</P> Tue, 07 Jun 2016 17:39:38 GMT https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877828#M10357 Lou Nelson 2016-06-07T17:39:38Z And have you enabled those https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877829#M10358 <P>And have you enabled those options in VCS-C??</P> <P>For TLS and authentication?</P> Tue, 07 Jun 2016 17:47:16 GMT https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877829#M10358 Jaime Valencia 2016-06-07T17:47:16Z Please try restarting the https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877830#M10359 <P>Please try restarting the TMSPE service.</P> <P>If it still fails then please provide the TMSPE logs along with diagnostics logs from VCS Control after reproducing the issue.</P> <P></P> Wed, 08 Jun 2016 02:47:48 GMT https://community.cisco.com/t5/collaboration-applications/movi/m-p/2877830#M10359 Shashank Mahajan 2016-06-08T02:47:48Z