topic Thanks, new territory for me in Collaboration Applications

Allow external access

smccloud1 — Mon, 18 Mar 2019 01:08:17 GMT

Ok,

I am implementing Cisco Jabber at my company and I have everything working great internally. However, I am struggling getting it accessible externally. I have my domain name setup and forwarded to my CUP server, as well as the DNS setup so internally is the same name. However, I get a "Cannot locate server" on my phone which is my current remote test environment. Do I also need external access to my CUCM & UCN server for it to work? Does anyone know of a proper list of ports I need to forward? I have a huge list based on what I was able to find, but I am not sure it is a correct list. I am happy to post sanitized parts of my firewall config to help people help me. I just need to know what you need to help me.

You need to deploy MRA or VPN

Jaime Valencia — Wed, 25 May 2016 23:05:45 GMT

You need to deploy MRA or VPN for that to work

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/config_guide/X8-7/Mobile-Remote-Access-via-VCS-Deployment-Guide-X8-7.pdf

MRA is preferred as the Expressways are free, with the user licenses.

Just to make sure I'm reading

smccloud1 — Wed, 25 May 2016 23:09:36 GMT

Just to make sure I'm reading right, I have to deploy a MRA and it will use our current CUCM user licenses?

Read here:

Jaime Valencia — Wed, 25 May 2016 23:10:55 GMT

Read here:

http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/product_solution_overview0900aecd806cc7a4.html

Thanks, new territory for me

smccloud1 — Wed, 25 May 2016 23:12:09 GMT

Thanks, new territory for me to have to do this.