topic Jaime, in Collaboration Applications

UNTRUSTED CERTIFICATE WARNING FOR ALL JABBER USERS

Jon Clark1 — Mon, 18 Mar 2019 00:47:28 GMT

Our client has an issue with Jabber certificates where people have a warning about an untrusted certificate when they login to Jabber (screenshot attached) . They would like all new certificates installed across the presence and voice servers that will be trusted by all of their computers. They have a CA that can generate the certificates when needed. Is there a quick fix?

There is a whole chapter in

Jaime Valencia — Tue, 12 Jan 2016 18:18:12 GMT

There is a whole chapter in the Jabber documentation dedicated to certificates that addresses all this, have you reviewed it???

If you haven't, I suggest you review it, in a nutshell, you need to deploy those certs to the computers to avoid the warning.

Thanks Jaime. Sorry I'm new

Jon Clark1 — Tue, 12 Jan 2016 19:01:19 GMT

Thanks Jaime. Sorry I'm new to troubleshooting Jabber. Would you happen to have a URL pointing to that documentation?

Thx

As you don't mention version,

Jaime Valencia — Tue, 12 Jan 2016 19:06:36 GMT

As you don't mention version, all info is here:

http://www.cisco.com/c/en/us/support/unified-communications/jabber-windows/products-installation-guides-list.html

Thank you kindly Jaime!

Jon Clark1 — Tue, 12 Jan 2016 19:28:45 GMT

Thank you kindly Jaime! Hopefully I can find what I'm looking for.

Jaime,

Jon Clark1 — Thu, 21 Jan 2016 11:24:20 GMT

Jaime,

Please check out the pics attached. Its from the deployment guide. (I just chose one. No specific version in mind).

Did you ever fix the problem I'm having by issuing a Tomcat cert to all the PC's like the screenshots are suggesting? Could other certs cause the same problem (like xmpp cert having an unfulfilled CSR pending)?

Thanks