topic Found the issue. Bug in in Collaboration Applications

Cisco Jabber for Android (Galaxy S5)

Jakub Stroinski — Mon, 18 Mar 2019 00:38:26 GMT

We are having a problem with Cisco Jabber on our Android devices. It seems like the problem is focused on the Samsung Galaxy S5 users. I have done tests with a Note 3 and they are not experiencing this issue. iPhone users are not affected. Same behaviour internal vs external

CUCM: 10.5.2.12901-1

Expressway: x8.6.1

Jabber client: Jabber_for_Android-11.1.0

When speaking with the Android user, we get 1/6 words actually coming through.

Using G729A codec.

iPhone users with identical environment do not have this issue.

Ideas?

Found the issue. Bug in

Jakub Stroinski — Thu, 29 Oct 2015 18:36:52 GMT

Found the issue. Bug in version 11.1.0. Updating to 11.1.1 fixes the problem.

Back to square one

Jakub Stroinski — Fri, 27 Nov 2015 13:36:33 GMT

Back to square one

Problem is back and only affecting Galaxy S5 users

Any ideas guys?