topic Hi, in Collaboration Applications

Cisco Jabber - Custom Tab with TMS Smart Scheduler doesn't work

jenniferbock94 — Mon, 18 Mar 2019 00:33:01 GMT

Hello,

The custom tab in Cisco Jabber works, however when scheduling a meeting with the Smart Scheduler in Jabber the searchbar to add participants and rooms won't react. In IE everything works perfectly fine.

Jabber Config:

       </page>
          <page refresh="true" preload="false">
         <tooltip>TMS Smart Scheduler</tooltip>
         <url>https://tms01.local.dom/tmsagent/tmsportal/</url>
       </page>

We are using Cisco Jabber Version 11.1.0 and IE Version 11.0.19.

TMS Version: 14.6.2, Telepresence User Portal: 1.4.1.2

Is there any workaround or fix for this problem? I already tried different Cisco Jabber versions.

Thank you in advance.

Hello,

Zhi Heng Situ — Fri, 11 Nov 2016 09:14:47 GMT

Hello,

Have you resolved this problem finally?I have trouble in same problem.

Hi,

jenniferbock94 — Fri, 11 Nov 2016 11:30:32 GMT

Hi,

yes, it was a known bug CSCuw21400. To resolve this issue you just have to update your Jabber to Version 11.1.1

Hi,

Zhi Heng Situ — Fri, 11 Nov 2016 15:19:11 GMT

Hi,

Could you tell me How you can embedded the smart schedule page in jabber client and can be correctly click in? I embedded the page in jabber client,but the page display certificate error, even I click "Continue to browse the website (not recommended)." but still stay in this page and can not redirect to the smart schedule page.