Call monitoring cisco jabber

Stewart Thomas — Mon, 18 Mar 2019 00:17:49 GMT

Has anyone ever setup silent call monitoring with Cisco Jabber softphone? If so how did you do it?

Thanks,

Jackson

Hi Stewart, You can go

hitekuma — Wed, 24 Jun 2015 01:49:06 GMT

Hi Stewart,

You can go through the following document to setup the Silent Monitoring and Call Recording on Jabber devices:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and_chapter_010010.html#JABW_TK_S2359FBF_00

The above document gives you a brief about the procedure involving appropriate recording/monitoring application. The configuration also depends on which Call Manager version you are using. Let me know if you face any problem with the mentioned configuration.

HTH

topic Call monitoring cisco jabber in Collaboration Applications

Call monitoring cisco jabber

Hi Stewart, You can go