topic Hi,Have you configured in Collaboration Applications

Jabber for iphone on CUCM 8.6.2

ulambaday — Mon, 18 Mar 2019 00:06:46 GMT

We have jabber for Iphone configured on CUCM 8.6.2, Everything is working fine except voicemail (CUC 9.1.2)

It shows status " Not signed", but when you try to enter credentials manually, it doesn't allow to enter Voicemail server. It is greyed out.

Searched community and couldn't find much info regarding this issue.

Any help is much appreciated.

Thanks!

Manish Gogna — Tue, 28 Apr 2015 03:17:45 GMT

Hi,

Have you configured Voicemail server settings under "Product Specific Configuration Layout" on the TCT configuration page on CUCM?

HTH

Manish

ulambaday — Tue, 28 Apr 2015 13:12:33 GMT

Manish. Thanks a lot for your reply.

Yes, we have configured voicemail server settings

Voicemail Username
Voicemail Server
Voicemail Message Store Username
Voicemail Message Store 10.1.1.10

Manish Gogna — Tue, 28 Apr 2015 13:35:53 GMT

Hi,

Did you configure the Voicemail Server field as well?

Manish

ulambaday — Tue, 28 Apr 2015 13:42:07 GMT

Yes, I have configured all four fields

Manish Gogna — Tue, 28 Apr 2015 13:43:38 GMT

Can you restart the TFTP service and relogin into jabber.

Manish

ulambaday — Tue, 28 Apr 2015 16:56:46 GMT

Ok. I will try that..

Thanks again