topic Jabber v10.6.2 - Corrupt Chat Notification Sound in Collaboration Applications

Jabber v10.6.2 - Corrupt Chat Notification Sound

RITR — Mon, 18 Mar 2019 00:03:58 GMT

After upgrading my Jabber for Windows install to v10.6.2, my chat notification sound doesn't play properly on my computer. All other sounds from Jabber sound fine (and all other sounds from my computer for that matter). I've reinstall Jabber and get the same thing. If I play the imAlert.wav directly through Windows Media Player, it sounds normal. I've attached the corrupt sound being made.

Hi,I do not see any known bug

Manish Gogna — Fri, 10 Apr 2015 03:13:59 GMT

Hi,

I do not see any known bug related to this. If the issue is seen on all client machines then you should contact TAC to investigate it further.

HTH

Manish

So far, my machine is the

RITR — Fri, 10 Apr 2015 15:48:09 GMT

So far, my machine is the only one that I know of experiencing this issue.

Hi,If only one machine is

Manish Gogna — Fri, 10 Apr 2015 17:11:24 GMT

Hi,

If only one machine is experiencing this issue then it seems to be machine specific and you can start by a reinstall of the jabber client. I am not sure if Jabber Problem report will have something related to this but if the issue persists after reinstall you can collect it once and post on this forum.

HTH

Manish

Just had another computer do

RITR — Fri, 24 Apr 2015 19:03:48 GMT

Just had another computer do the same thing. This new Jabber v10.6.2 is super slow. To fix that it requires a complete uninstall/reinstall. As part of doing that this other users just renamed the AppData\Local\Cisco\Unified Communications\Jabber folder and restarted Jabber. After that the sound issue occurred. There's definitely some bug with this version.

This was most likely due to

RITR — Fri, 05 Jun 2015 19:22:13 GMT

This was most likely due to CSCuu02593 which was resolved in v10.6.4.