topic Good Morning Nirmal, Any in Collaboration Applications

Jabber for Android on Nexus 6

walshliam — Sun, 17 Mar 2019 23:51:34 GMT

Jabber for Android was working perfectly on my Nexus 6 with Android L 5.0, why has the public release dropped this phone? I went through the BETA program using this device, it is way more reliable than Jabber on my Samsung S5.

Hi, Cisco Development team

Nirmal Issac — Tue, 03 Feb 2015 21:22:34 GMT

Hi,

Cisco Development team does rigorous testing with the phone models, and it is not possible to test with all models.

However, with 10.6 we are officially supporting a lot more phone models than the previous versions of Jabber client.

Thanks for the reply. In the

walshliam — Tue, 03 Feb 2015 21:27:14 GMT

Thanks for the reply. In the google Play store, my Nexus 6 is listed as unsupported, so the download is no longer available. Can this be fixed?

Ohh that is unfortunate.

Nirmal Issac — Tue, 03 Feb 2015 21:33:39 GMT

Ohh that is unfortunate.

Could you share the exact version of Android installed on ur phone, kernel version, and a screen shot of the error?

I will follow this up

Android 5.0.1Kernal Version3

walshliam — Wed, 04 Feb 2015 14:38:47 GMT

Android 5.0.1

Kernal Version3.10.40-g72dfced

I'm running the same version

Josh Keith — Thu, 05 Feb 2015 16:11:15 GMT

I'm running the same version of Android L on my Nexus 6 and I also can't download Cisco Jabber from the Play Store. It had been working flawlessly up until this point...

Hey, the 10.6 APK available

Josh Keith — Thu, 05 Feb 2015 16:31:04 GMT

Hey, the 10.6 APK available on Cisco.com downloads can be installed on the Nexus 6 outside of the Google Play Store. Annoying yes, but at least I have Jabber installed again. 🙂

Thanks, I've done that now.

walshliam — Thu, 05 Feb 2015 16:51:52 GMT

Thanks, I've done that now. Hope they can get the Play store sorted out soon, side loading is not optimal for an enterprise deployment.

Agreed, I'm hoping this issue

Josh Keith — Thu, 05 Feb 2015 16:54:18 GMT

Agreed, I'm hoping this issue doesn't extend to other Android L devices.

I'm following up on this.

Nirmal Issac — Thu, 05 Feb 2015 17:24:57 GMT

I'm following up on this. Looking forward to get this sorted out.

Good Morning Nirmal, Any

walshliam — Thu, 12 Feb 2015 15:20:14 GMT

Good Morning Nirmal, Any updates available on this issue?

Good Afternoon Nirmal, Any

walshliam — Thu, 19 Feb 2015 19:09:36 GMT

Good Afternoon Nirmal, Any updates available on this issue?

Nirmal, Please provide an

walshliam — Tue, 03 Mar 2015 15:28:25 GMT

Nirmal, Please provide an update . . . .

Hi Walshliam, I'm sorry for

Nirmal Issac — Mon, 16 Mar 2015 08:38:50 GMT

Hi Walshliam,

I'm sorry for the delay in response. IThe upcoming version J4A 10.6.1 will support nexus 6

Regards

Nirmal Issac

I bought a Nexus 6P and it's

Aamacias1974 — Thu, 11 Feb 2016 17:34:03 GMT

I bought a Nexus 6P and it's not working! I'm the Collaboration Engineer for my CO and Jabber Mobile is not working on my phone. Google Play says not supported!!!

it seems it has been taken

Prabath Godevithanage — Thu, 18 Feb 2016 23:06:23 GMT

it seems it has been taken off due to a bug i expected it to be available soon.please see below

https://help.webex.com/docs/DOC-4903

https://code.google.com/p/android/issues/detail?id=197579

Hi ,

shsharda — Fri, 15 Apr 2016 09:13:26 GMT

Hi ,

I am facing the same issue with Jabber on Nexus 6P. Will this be fixed anytime soon? I see this issue has persisted for quite some time.