topic Hi all, in Collaboration Applications

Administratively manage disk space (Recordings)

Ken Lamborn — Mon, 18 Mar 2019 00:32:15 GMT

Is there a way to administratively delete meeting recordings from storage? -- or, what is the correct process to delete folders/files from the file system manually?

Our WebEx system is currently allocated 4TB of disk space, hovering at around 75% consumed. I would like to delete "old" meeting recordings before a specific date to free up enough disk space to avoid the threshold where meeting recordings becomes unavailable for users.

In reviewing the Planning and Administrative guide, it appears meeting recordings will remain indefinitely unless the user manually sets them for deletion? and then will be available(for TAC recovery) for 6 months after that day?

Regards..

~ken

Hi Ken,Unfortunately, there

dpetrovi — Wed, 23 Sep 2015 20:16:41 GMT

Hi Ken,

Unfortunately, there is no administrative way to manage recordings on CWMS. If end users don't delete old recordings, they will stay indefinitely.

If you have access to your NFS storage, you could delete older recording files from there. That will free up disk space, but won't remove the link for the recording from the end user's page, so they will still have the link, but the link won't be valid as recording files would be deleted.

Recordings are stored on NFS storage in '1' directory. The structure of the recordings is organized like this:

1/hostid%1000/hostid/confid%1000/confid/RecordingData (contains recording source files used for streaming of the recording)

1/hostid%1000/hostid/confid%1000/confid/RecordingPac (contains recording ARF file. This folder exists only if the recording was at any point downloaded as ARF file by the host)

- ‘1’ directory is the directory where all consolidated recordings are stored after being processed and link on the WebEx site is posted.

- hostid%1000 - this represents last three digits of the Unique User ID of the host (if there are leading zeros, they will be stripped (for example: for a user with Unique User ID 1008, this value will be 8; or for a user with ID 2343, this value will be 343)).

- hostid - this represents the Unique User ID of the host (you can obtain this by exporting user profile into a CSV file and locating this value for a specific user (CWMS Administration > Users > Import/Export > Export)

- confid%1000 - this represents last three digits of the Unique Conference ID of the meeting (if there are leading zeros, they will be stripped (for example: for a Unique Conference ID 1008, this value will be 8; or for a conference with Unique Conference ID 2343, this value will be 343).

- confid - this represents the Unique Conference ID of the meeting (Unique Conference ID you will find in CustomReport.zip > MeetingReport.csv file that you can get if you go to CWMS Administration > Reports > Customize your report, and specify the date range you are interested in - maximum 6 months in the past)

- EXAMPLE: for a user with Unique User ID 2345 and for a meeting this user hosted with Unique Conference ID 43455, the path to the recordings would be:

1/345/2345/455/43455/RecordingData

1/345/2345/455/43455/RecordingPac

I hope this will help you locate some of the older recordings and safely remove them from the NFS storage.

Kind regards,

-Dejan

Thanks Dejan .. I was hoping

Ken Lamborn — Wed, 23 Sep 2015 20:31:25 GMT

Thanks Dejan .. I was hoping there would be a way to make the the actual link to the recording disappear. -- Would be a great feature to add ..

Do you know what the user experience would be for a user If I were to remove the recordings manually, are they able to delete the link after the fact?

Suggestion for Enhancement #2

Ken Lamborn — Wed, 23 Sep 2015 20:46:04 GMT

Suggestion for Enhancement #2 -- I would love the ability to manage (ie....delete) recordings for user accounts that are inactive..

Hi Ken, Note there already is

bvanturn — Thu, 24 Sep 2015 11:26:11 GMT

Hi Ken,

Note there already is a feature request open for that:

CSCup37733 Administrators should be able to move and delete recordings

To stay up to date with new releases, best thing to do is to sign up for the Cisco Notification Service to receive an email alert once it is released on cisco.com:

http://www.cisco.com/cisco/support/notifications.html

Add notification > give it a name > Product-centric > search for WebEx Meetings Server > select ' Software Updates [New, Certified, Software Advisories, Deferred, Obsoleted]'

Thx,

Bruno

In addition to the Cisco

dpetrovi — Thu, 24 Sep 2015 11:48:05 GMT

In addition to the Cisco Notification Service, make sure to share this Enhancement Request with your Cisco Account Team who can push this feature with CWMS Product Management to have it included in the future releases.

More emphasis on a feature from customers and Account Teams, higher is the probability to see the feature built in the product.

-Dejan

Hi all,

Philippe PREVOST — Mon, 04 Jan 2016 12:55:56 GMT

Hi all,

Recording Management is on the roadmap for CWMS 3.0, the timeframe for that release is end 2016.

The high level functionality planned is to have a central repository for all recordings on the site, where the Administrator would have the ability to manage all recordings: search by meeting host, date, title & have the ability to delete recordings. Only the Admin would have the ability to delete recordings.

Best Regards