https://community.cisco.com/t5/collaboration-applications/webex-connect-password-reset-in-sso-environment/m-p/2557278#M18802 <P>Hi,</P><P>&nbsp;</P><P>Anybody knows how to recover from a lost password in a SSO environment?</P><P>Either SSO not working, or having lost static admin user.</P><P>&nbsp;</P><P>When trying the standard password recovery link, got error message:</P><P>&nbsp;</P><P><SPAN class="spanpositon" id="instruction">Your password is same as your enterprise Single Sign-On password. Please contact your administrator to reset your single sign-on password.</SPAN></P><P>&nbsp;</P> Sun, 17 Mar 2019 23:19:26 GMT DANIEL COHEN-LAROQUE 2019-03-17T23:19:26Z https://community.cisco.com/t5/collaboration-applications/webex-connect-password-reset-in-sso-environment/m-p/2557278#M18802 <P>Hi,</P><P>&nbsp;</P><P>Anybody knows how to recover from a lost password in a SSO environment?</P><P>Either SSO not working, or having lost static admin user.</P><P>&nbsp;</P><P>When trying the standard password recovery link, got error message:</P><P>&nbsp;</P><P><SPAN class="spanpositon" id="instruction">Your password is same as your enterprise Single Sign-On password. Please contact your administrator to reset your single sign-on password.</SPAN></P><P>&nbsp;</P> Sun, 17 Mar 2019 23:19:26 GMT https://community.cisco.com/t5/collaboration-applications/webex-connect-password-reset-in-sso-environment/m-p/2557278#M18802 DANIEL COHEN-LAROQUE 2019-03-17T23:19:26Z https://community.cisco.com/t5/collaboration-applications/webex-connect-password-reset-in-sso-environment/m-p/3359236#M18803 <P>Did you get an answer to this? We just enabled SSO but some of my admins are not able to access the admin portal. Password reset says the same message as you described, but my access still works...strange.</P> Mon, 02 Apr 2018 20:16:30 GMT https://community.cisco.com/t5/collaboration-applications/webex-connect-password-reset-in-sso-environment/m-p/3359236#M18803 jacob.mariant 2018-04-02T20:16:30Z