https://community.cisco.com/t5/collaboration-applications/jabber-gets-disconnected-when-ipad-goes-to-sleep-mode/m-p/2432253#M20519 <P>Hi,</P><P></P><P>I'm looking for some information regarding<SPAN style="font-size: 10pt;"> when users are logged in to Jabber using their VPN on their ipad or iphone , Jabber gets disconnected after few minutes when ipad goes in Sleep mode, so they are not able to receive any calls </SPAN></P><P></P><P><SPAN style="font-size: 10pt;">I found the following post that talks about the issue and mentioned there is aknown Cisco and Apple bug opened for that .</SPAN></P><P></P><P><A _jive_internal="true" href="https://community.cisco.com/thread/2160625" target="_blank">https://supportforums.cisco.com/thread/2160625</A></P><P></P><P><A href="https://www.cisco.com/cisco/psn/bssprt/bss?searchType=bstbugidsearch&amp;page=bstBugDetail&amp;BugID=CSCub14854" target="_blank">CSCub14854</A>:</P><P>"*Waiting on a bug fix from Apple</P><P>Apple bug ID 11897952 - wifi drops to cellular when phone locked, causes VoIP app to miss incoming calls"</P><P></P><P></P><P>I wanted to know is there a fix for that yet and also :</P><P></P><P><STRONG>If this bug is also an issue if we use Collaboration Edge (VPNless) config?</STRONG></P><P></P><P></P><P>Any information would be greately appreciated.</P><P></P><P></P><P></P><P>Thank you </P> Sun, 17 Mar 2019 22:59:31 GMT Saima Harris 2019-03-17T22:59:31Z https://community.cisco.com/t5/collaboration-applications/jabber-gets-disconnected-when-ipad-goes-to-sleep-mode/m-p/2432253#M20519 <P>Hi,</P><P></P><P>I'm looking for some information regarding<SPAN style="font-size: 10pt;"> when users are logged in to Jabber using their VPN on their ipad or iphone , Jabber gets disconnected after few minutes when ipad goes in Sleep mode, so they are not able to receive any calls </SPAN></P><P></P><P><SPAN style="font-size: 10pt;">I found the following post that talks about the issue and mentioned there is aknown Cisco and Apple bug opened for that .</SPAN></P><P></P><P><A _jive_internal="true" href="https://community.cisco.com/thread/2160625" target="_blank">https://supportforums.cisco.com/thread/2160625</A></P><P></P><P><A href="https://www.cisco.com/cisco/psn/bssprt/bss?searchType=bstbugidsearch&amp;page=bstBugDetail&amp;BugID=CSCub14854" target="_blank">CSCub14854</A>:</P><P>"*Waiting on a bug fix from Apple</P><P>Apple bug ID 11897952 - wifi drops to cellular when phone locked, causes VoIP app to miss incoming calls"</P><P></P><P></P><P>I wanted to know is there a fix for that yet and also :</P><P></P><P><STRONG>If this bug is also an issue if we use Collaboration Edge (VPNless) config?</STRONG></P><P></P><P></P><P>Any information would be greately appreciated.</P><P></P><P></P><P></P><P>Thank you </P> Sun, 17 Mar 2019 22:59:31 GMT https://community.cisco.com/t5/collaboration-applications/jabber-gets-disconnected-when-ipad-goes-to-sleep-mode/m-p/2432253#M20519 Saima Harris 2019-03-17T22:59:31Z