topic Jabber for iPhone won't reconnect in Collaboration Applications https://community.cisco.com/t5/collaboration-applications/jabber-for-iphone-won-t-reconnect/m-p/2292454#M22649 <HTML><HEAD></HEAD><BODY><P>I'm not sure if this would be the issue but, there are two SSIDs users connect to.</P><P></P><P>Both of the SSIDs allow Jabber to contact CUCM IP address but issue will occur most likely when users change from one SSID to the other.</P><P></P><P>Would the IP change be the root cause of the issue? Is there any configuration we can add to CUCM so Jabber tries to reconnect no matter what?</P></BODY></HTML> Tue, 03 Sep 2013 16:29:32 GMT Daniel Gomez 2013-09-03T16:29:32Z Jabber for iPhone won't reconnect https://community.cisco.com/t5/collaboration-applications/jabber-for-iphone-won-t-reconnect/m-p/2292453#M22648 <P>Hello,<BR /><BR />I have a customer that is facing an issue with Jabber for iPhone:<BR /><BR />Jabber for iPhone will register correctly a first time but if user disconnects from wireless network, jabber may not reconnect back again. It will get into a loop where we can only see the attempt to reconnect. Closing the app doesn't seem to help.<BR /><BR />IPhone is connected to WiFi when trying to reconnect to CUCM and wifi is working.<BR /><BR />Sometimes Jabber will reconnect, sometimes it won't unless we do a reset of the device (TCT) directly on CUCM.<BR /><BR />Has anyone experienced this?<BR /><BR /><BR />Sent from Cisco Technical Support iPhone App</P> Sun, 17 Mar 2019 22:30:46 GMT https://community.cisco.com/t5/collaboration-applications/jabber-for-iphone-won-t-reconnect/m-p/2292453#M22648 Daniel Gomez 2019-03-17T22:30:46Z Jabber for iPhone won't reconnect https://community.cisco.com/t5/collaboration-applications/jabber-for-iphone-won-t-reconnect/m-p/2292454#M22649 <HTML><HEAD></HEAD><BODY><P>I'm not sure if this would be the issue but, there are two SSIDs users connect to.</P><P></P><P>Both of the SSIDs allow Jabber to contact CUCM IP address but issue will occur most likely when users change from one SSID to the other.</P><P></P><P>Would the IP change be the root cause of the issue? Is there any configuration we can add to CUCM so Jabber tries to reconnect no matter what?</P></BODY></HTML> Tue, 03 Sep 2013 16:29:32 GMT https://community.cisco.com/t5/collaboration-applications/jabber-for-iphone-won-t-reconnect/m-p/2292454#M22649 Daniel Gomez 2013-09-03T16:29:32Z