topic AT LAST A REALIST X Fingers.. in Collaboration Applications

Can't set jabber to use PC for calls

darrengragg — Sun, 17 Mar 2019 21:48:06 GMT

All users seem to be able to control their assigned phone correctly, but when attempting to set the client to use pc for calls, the icon comes up with a red X on it. Any ideas on where to start?

Can't set jabber to use PC for calls

Aaron Harrison — Sat, 17 Nov 2012 18:38:00 GMT

Hi Darren

For this function you need to do the following:

1) Ensure your application/Jabber/settings menu in CUPS has TFTP servers configured pointing at your CUCM servers.

2) Add a Cisco Unified Client Services Framework for EACH user; add a shared line with their desk phone to it. Then associate that device with the end user's account.

Then restart Jabber and cross your fingers...!

Aaron

Can't set jabber to use PC for calls

darrengragg — Mon, 19 Nov 2012 14:24:00 GMT

Aaron-

#2 was the issue. Appreciate the help.

Can't set jabber to use PC for calls

Aaron Harrison — Mon, 19 Nov 2012 19:31:06 GMT

No problem 🙂

AT LAST A REALIST X Fingers..

nigwilli — Fri, 02 Oct 2015 09:51:37 GMT

AT LAST A REALIST X Fingers... not something that is documented particularly well but very relevant

grin