topic Jabber Client for Windows in Collaboration Applications

Jabber Client for Windows

deepak.puranik — Sun, 17 Mar 2019 21:31:36 GMT

Jabber Client for Windows doesn't show other users on search. All these users are available in Presence and created manually in CUCM. I am using just 4 users and they all logged into Jabber Client.

Jabber Client for Windows

Aaron Harrison — Thu, 02 Aug 2012 07:09:24 GMT

What directory config have you set up? Have you configured a Jabber config file in TFTP?

Do the userIDs of the users in CUCM match the userIDs of the LDAP users?

Aaron

Jabber Client for Windows

deepak.puranik — Thu, 02 Aug 2012 14:13:27 GMT

There is no LDAP integration. Users are manually added in CUCM and Presence is synced with CUCM.

Jabber client is been added in CUCM and registered.

Jabber Client for Windows

Muhammad Maqsood Mushtaq — Thu, 02 Aug 2012 16:50:06 GMT

Hi,

Please provide a problem report (help -> Reprt a problem...) to investigate.

Thanks,

Maqsood

Jabber Client for Windows

Aaron Harrison — Thu, 02 Aug 2012 17:15:15 GMT

What version of CUCM do you have?

By default, JfW uses EDI - it uses the logged-on user on the workstation to access Active Directory to search for users.

If you are on 8.6.2 of CUCM, you can have it search the CUCM directory instead.

If you are pre8.6.2, then LDAP is mandatory.

Regards

Aaron

Jabber Client for Windows

deepak.puranik — Thu, 02 Aug 2012 17:35:39 GMT

CUCM 8.6.2

Presence 8.6.3

Jabber Clients are not registered in CUCM.

I don't know have to attach problem report file here.

Jabber Client for Windows

Aaron Harrison — Thu, 02 Aug 2012 17:40:20 GMT

In that case, you need to set up Jabber for 'UDS'. This involves creating an XML file and uploading it to your CUCM TFTP server.

Details here: http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_0100.html

Regards

Aaron

Jabber Client for Windows

deepak.puranik — Thu, 02 Aug 2012 20:04:42 GMT

That resolve my issue. Here is the xml file I uploaded to CUCM.File name is jabber-config and restarted fttp services.

UDS

Jabber Client for Windows

deepak.puranik — Thu, 02 Aug 2012 20:07:34 GMT

Hi Aaron,

Thanks for help.

I am having same problem for Jabber iPad. I can not do search from my existing contacts.

Jabber Client for Windows

Aaron Harrison — Thu, 02 Aug 2012 20:13:04 GMT

Hi Deepak

So here's where it gets interesting. The various Jabber clients don't have much in common, so it's important to read the admin guide for each.

Jabber for iPad doesn't use UDS, it requires LDAP - you must have LDAP, and you must have users in it with UserIDs that match the UserID in CUCM. By default the sAMAccountName must match, but you can map the UserID in CUCM to a different field in LDAP if you need to.

Regards

Aaron

Re: Jabber Client for Windows

jbaly — Thu, 08 Nov 2012 12:09:09 GMT

Hi Aaron,

Can you clarify you comments regarding Jabber for iPad?

Must have LDAP - does this mean CCM must be synced to LDAP and using LDAP authentication for ipads?

We have a customer that has a mapping of User ID = employeeNumber (in CCM LDAP directory setting and CUPS,

Cisco Jabber LDAP Attribute Mapping)

Jabber for Windows is configured to mapp this attribute in the XML file:

employeeNumber

How do we achive the same mapping for the Jabber for iPad clients? The contacts are just showing as employeenumber@domain.net

Thanks,

James

Re: Jabber Client for Windows

Aaron Harrison — Sun, 11 Nov 2012 20:39:01 GMT

From this section of the iPad config doc (http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPad/9_1/Admin/JABP_BK_J3C828CB_00_jabber-for-ipad-admin-9-1-1_chapter_0100.html#task_E460F6B49C184DFFA61AD6E919E7066E) it looks like Jabber on iPad uses the CUPS attribute mappings.

I would configure your uid element in that config page to be employeeNumber. I would also set up your AD schema to make employeeNumber an indexed attribute to speed up performance - I think by default this is not done. It's also not part of the data replicated to global catalogs so if you need to use the GC service it would be worth enabling that as well.

Aaron Harrison

Principal Engineer at Logicalis UK

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