topic Can not login from Windows only "second" time in Collaboration Applications

Can not login from Windows only "second" time

komives.gergely — Sun, 17 Mar 2019 21:21:11 GMT

Hi!

I installed a VCS+TMS Movi, every functions are working fine, but i can not login from Windows Jabber client. Only that way if i click quick again to login after showing "can not login" window from Movi. If i click login and click cancel and click login quick again, i can also login. And i can login from a Mac anytime, anywhere.

Any idea?

Regards,

Can not login from Windows only "second" time

szelenka — Fri, 08 Jun 2012 18:56:32 GMT

Which version of Jabber for TelePresence are you using on Windows?

It might be useful to review the VCS and Movi diagnostics, or even a network capture while the login is being attempted to narrow down why the authentication fails.

Can not login from Windows only "second" time

komives.gergely — Thu, 14 Jun 2012 12:51:13 GMT

Checked all logs and configurations, it looked like random failure. In the logs everything was fine, only on the VCS event log had some TLS error for that login.

Then costumer told me he installed a firewall. I installed the whole system without firewall and asked him if he installed one, but he sad not ....