topic Jabber 'Quick Setup' in Collaboration Applications

Jabber 'Quick Setup'

Justin Ferello — Sun, 17 Mar 2019 21:17:29 GMT

Hey all,

Anyway to bypass the 'Jabber Quick Setup' wizard that starts automatically after you run Jabber for the first time? I have a user that keeps getting a BSOD when they launch Jabber, and he sees the 'Quick Setup' window right before.

BSOD is a PAGEFAULT in lduv64.sys

Thanks,

Justin

Re: Jabber 'Quick Setup'

Magnus Ohm — Tue, 17 Apr 2012 17:58:08 GMT

Hi does other video applications work with his webcam? And does he have the correct driver installed?

The video (self view) is launched at the same time as the quick start so it can be that as well? At least he can see the quick start right?

/Magnus

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Re: Jabber 'Quick Setup'

Magnus Ohm — Tue, 17 Apr 2012 18:00:04 GMT

I might be wrong since there is a while since i paued attention to the quick start when launching movi first time after install.

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Jabber 'Quick Setup'

Justin Ferello — Wed, 18 Apr 2012 01:24:54 GMT

Magnus,

It did turn out to be the webcam causing the issue. We disconnected the Logitech camera he had and just used the built-in camera and it worked fine.

Thanks,

Justin