topic Re: WebEx certificate error in Collaboration Applications

WebEx certificate error

Anukalp S — Mon, 18 Mar 2019 02:25:05 GMT

Hello.. I have recently setup WebEx meeting server 2.8 and integrated with CUCM. I have been getting two errors when i join webex meeting and because of it no audio and video is working through WebEx.

Error -1 -- the meeting service is temporarily unavailable webex error 65006

Error -2 -- No audio and Video because certificate is invalid and cannot be indentified.

Currently local webex server certificate is being used.

Please suggest how could it be removed to get audio and video over Webex.

Re: WebEx certificate error

Dennis Mink — Sat, 24 Mar 2018 11:31:59 GMT

Are you only connecting to webex from internal?

also is your cert signed by a CA (public cert signed by known CA)?

Re: WebEx certificate error

Anukalp S — Wed, 28 Mar 2018 05:45:44 GMT

Thanks it worked post deploying public cert.

@Dennis Mink wrote:

Are you only connecting to webex from internal?

also is your cert signed by a CA (public cert signed by known CA)?

Re: WebEx certificate error

crox.perez1 — Tue, 03 Apr 2018 16:37:24 GMT

how do i change the certificate which webex is looking for?

Re: WebEx certificate error

Nguyen Minh Tan — Mon, 22 Apr 2019 13:03:00 GMT

Where i can download the certificate to solve this problem ??

Can you help me?

Re: WebEx certificate error

IrfanAkbar1836 — Sun, 03 May 2020 11:23:08 GMT

i mean how, where i am getting this ssl and where to upload it ? i totally dont get it. please do share the proper way to splve this problem.
my problem when i am connecting to meeting i get ssl certificate error and i can not hear any thing. how can i solve this ?