topic Jabber on Samsung Galaxy SII - OneWayAudio in Collaboration Applications

Jabber on Samsung Galaxy SII - OneWayAudio

Henk.Lasker_2 — Sun, 17 Mar 2019 21:09:57 GMT

I installed Jabber 8.6.1.842 on a Samsung Galaxy SII (model GT-I9100) (Android Version 2.3.3)

When I initiate a call from a Cisco phone (79xx) I get One-Way-Audio (audio only from the 79xx to the Samsung)

When I initiate a call from the Samsung to a 79xx phone, there is no problem

So I installed the same Jabber version on a HTC (Android version 2.2), and used the same device-id as the Samsung, connected and there

was no problem, normal two-way-audio.

Has anyone experienced the same problem?

My quick reaction is that there is an issue with this version of Jabber in combination with the Samsung Galaxy SII

I use CUCM version 8.5.1.11900-21

thx for the help in advance

Henk

Jabber on Samsung Galaxy SII - OneWayAudio

Carlo Poggiarelli — Fri, 01 Jul 2011 04:56:43 GMT

Hi.

Same problem here.

All other features work fine (voicemail, LDAP search etc)

Tried to factory reset the phone and install Jabber only.

Tried to install the latest release of Phon firmware from Samsung, but the issue is still there.

Any point?

THX

Carlo

Jabber on Samsung Galaxy SII - OneWayAudio

marlojooste — Mon, 18 Jul 2011 13:06:25 GMT

I am experiencing the same problem on Jabber 8.6.1.842 with Samsung Galaxy SII using CUCM

System version: 8.6.1.10000-15

Jabber on Samsung Galaxy SII - OneWayAudio

i.va — Mon, 25 Jul 2011 12:00:59 GMT

Same problem here. I am using a Samsung Galaxy S i9000 With Android 2.3.3 with CUCM 8.5(1)SU2. I even installed the correct COP file on the CUCM, but it doesn't seem to help. I also get one-way audio when calling to/from the PSTN. The only way I get 2-way audio is when calling from Jabber to an internal extension.

If anybody has a solution, please let us know!

Jabber on Samsung Galaxy SII - OneWayAudio

Carlo Poggiarelli — Mon, 25 Jul 2011 18:53:07 GMT

Hi.

In your case I think it'san android version problem. I tried Jabber on a Samsung Galaxy S I9000 with a version 2.2.1 and it worked just fine.

My I9100 has a 2.3.1 and has the above issue.

I asked Samsung support for a 2.2.1 version for my S2.

Hope this will solve this issue.

I'll keep you informed.

Regards

Carlo

Jabber on Samsung Galaxy SII - OneWayAudio

marlojooste — Wed, 27 Jul 2011 07:00:03 GMT

@ Carlo : Please keep us posted as to the feedback from Samsung.

I however feel that I will not downgrade Android, just to support the Jabber application.

Jabber on Samsung Galaxy SII - OneWayAudio

Vikrant Ambhore — Sat, 06 Aug 2011 12:13:43 GMT

Hi All Friends,

I need some guidence regarding Jabber for Android

We are using Cisco UC520 router for VOIP, Now I want to use Cisco Jabber with UC520, We have Android Phone & we want to configure Jabber with UC520 & want to place & receive call from My android phone by UC520, I Installed Jabber on My Samsung Galaxy phone, but I am not sure where to start, I have the TFTP server address. What do i enter in the device id field in Jabber ?

Can anyone help me

Does I need more configuration on UC520 for using Jabber ? I have below software on Cisco UC520, Can we use CIsco Jabber on this Software,

coinop-uc520#sh telephony-service
CONFIG (Version=4.2(0))
=====================

Version 4.2(0)
Cisco Unified Communications Manager Express


coinop-uc520#sh ver
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 12.4(11)X
5, RELEASE SOFTWARE (fc1)
System image file is "flash:uc500-advipservicesk9-mz.124-11.XW5"

Jabber on Samsung Galaxy SII - OneWayAudio

Henk.Lasker_2 — Wed, 10 Aug 2011 11:18:37 GMT

Hi Vikrant,

Jabber on Cisco CME/UC500 is not supported yet, see:

https://supportforums.cisco.com/thread/2090332

Regards

henk

Jabber on Samsung Galaxy SII - OneWayAudio

Vikrant Ambhore — Thu, 11 Aug 2011 08:24:12 GMT

Hi Hunk,

Thanks for responding,

Jabber on Samsung Galaxy SII - OneWayAudio

usmantaokeer — Sun, 11 Sep 2011 05:51:03 GMT

Hi,

I am facing almost the same issue, i have Jabber 8.6.1.842 running on Galaxy S2 2.3.4. I am actuallly unable to register the phone with our CUCM 8.5.1.10000-26, i have configured the phone as 'Cisco Dual Mode for Android' and the phone does not even register, i have nothing in CUCM logs as well. But if i configure the Phone as 'Cisco Dual Mode for iPhone' the phone is able to register (as an iphone) but then i get one-way audio intermitten.

I tested on Sony Xperia Arc as 'Cisco Dual Mode for iPhone' and it works fine!!. I am confused!!!

Any suggestions / Help?

TIA.

Regards,

Mani

Jabber on Samsung Galaxy SII - OneWayAudio

martijnbuts — Fri, 14 Oct 2011 07:15:58 GMT

I had the same problem here. With the original software the jabber had a one way voice problem. The solution for the problem was to switch from the original software to Cyanogen mod. When I use the Cyanogen mod software I have two way sound. Other people that use the Cyanogen mod software also don’t experience the problem.

Jabber on Samsung Galaxy SII - OneWayAudio

andibloch — Thu, 10 Nov 2011 12:22:35 GMT

I have the same Problem. But I found something interesting in the Release Notes:

Cisco Jabber for Android is not supported with Android OS version 2.3

http://www.cisco.com/en/US/docs/voice_ip_comm/cumc/cisco_jabber/Android/86/Cisco_Jabber_Android_8_6_x_RN.html

Jabber on Samsung Galaxy SII - OneWayAudio

Carlo Poggiarelli — Thu, 10 Nov 2011 14:14:54 GMT

Hi.

I tried both a Cyanogen MOD and a 2.2 Android version on my S2 and Jabber works great with both releases.

Roll back to 2.3 with the same result... One way audio.

I'll keep my cyanogen MOD.

HTH

Bye

Carlo

Jabber on Samsung Galaxy SII - OneWayAudio

Henk.Lasker_2 — Fri, 18 Nov 2011 08:03:05 GMT

Hi All,

I received good news from Cisco today.

They are working on version 8.6.2 Beta

They tested this version in combination with the Galaxy S2 - Android 2.3.3, and 2-way-audio is working now.

The release date is not known yet (hope soon)

Regards

Henk

Jabber on Samsung Galaxy SII - OneWayAudio

Carlo Poggiarelli — Fri, 18 Nov 2011 10:37:50 GMT

Hi Henk.

Very good news.

+ 5 points

Regards

Carlo

Re: Jabber on Samsung Galaxy SII - OneWayAudio

usmantaokeer — Fri, 18 Nov 2011 10:41:42 GMT

Hi,

2.3.3 is OLD, android v4 a.k.a ice creame sandwhich has been released and will be coming in market in a couple of months... hope jabber will work on it!

Regards,

Usman Taokeer

Sent from Mobile Device.

Jabber on Samsung Galaxy SII - OneWayAudio

garywongks — Mon, 21 Nov 2011 08:08:06 GMT

Hi everyone,

Are you guys using the Jabber directly connected to the CUCM network or via the Anyconnect?

I tried to connect the Jabber (8.6.1) via the Anyconnect (wifi), both parties hear silence. After checking the wireshake, I found the Jabber sent the wrong MTP ip address (wireless router internal ip address) instead of the VPN ip address of the connected party. Is there any specail setting the Jabber or Anyconnect or ASA?

Thanks a lot!

Gary

Re: Jabber on Samsung Galaxy SII - OneWayAudio

usmantaokeer — Mon, 21 Nov 2011 08:48:12 GMT

Hi,

I am unable to even register my SG2 using Jabber, it says ‘Registration Failed’. On iPhone the Cisco apps works like a charm, do we need a different license for Jabber to make it work, is it licensing related or something else?

Regards,

Usman Taokeer

Network Administrator - ENS

Jabber on Samsung Galaxy SII - OneWayAudio

Georgios Sotiropoulos (OLD) — Tue, 22 Nov 2011 10:09:12 GMT

Hello Team,

I am trying to locate and donwload the "cmterm-android_8.6.2v17.cop.sgn" file in order to make the "Cisco Dual Mode for Android" as an availiable phone device type on the CUCM 8.5

Can you plese suggest where i can find this file? Cisco suggests

Go to the software download site: http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=281001428 ,but unfotunatelly i cannot find such a file.

Any suggestions?

Re: Jabber on Samsung Galaxy SII - OneWayAudio

Henk.Lasker_2 — Thu, 24 Nov 2011 14:53:52 GMT

Hi All,

Today Cisco released Jabber version 8.6.2.1324

I installed it, and..............it worked, 2way audio is now available in all situations (calling and called)

So upgrade and it should work

Note: I use Android version 2.3.4

regards

Henk