topic Re: spark hybrid call service aware errors in Collaboration Applications https://community.cisco.com/t5/collaboration-applications/spark-hybrid-call-service-aware-errors/m-p/3420892#M31094 <HTML><HEAD></HEAD><BODY><P>Thanks Marc, yes URI is associated to both DN/End User.</P><P>Issue is now resolved without any changes, looks like Cisco Spark updates takes some time (in my case about 5 days). Now I do not see errors in the Spark Admin portal for these users.</P></BODY></HTML> Mon, 26 Mar 2018 05:24:07 GMT ragz3000 2018-03-26T05:24:07Z spark hybrid call service aware errors https://community.cisco.com/t5/collaboration-applications/spark-hybrid-call-service-aware-errors/m-p/3420890#M31092 <HTML><HEAD></HEAD><BODY><P>I am setting up hybrid call service aware and notice this message when activating Aware service for users "No Directory Number exists in Cisco Unified CM with this directory URI. In Cisco Unified CM Administration, configure a directory number with this directory URI"</P><P>The primary DN on the CUCM end user page is globalised number +61..... (E164) </P><P>On the Spark user Aware page the Primary DN is 4 digit extension and phone number field is E164</P><P>Correct URI/DN is associated with the end user.</P></BODY></HTML> Mon, 18 Mar 2019 02:24:26 GMT https://community.cisco.com/t5/collaboration-applications/spark-hybrid-call-service-aware-errors/m-p/3420890#M31092 ragz3000 2019-03-18T02:24:26Z Re: spark hybrid call service aware errors https://community.cisco.com/t5/collaboration-applications/spark-hybrid-call-service-aware-errors/m-p/3420891#M31093 <HTML><HEAD></HEAD><BODY><P>Is the directory URI associated to both the DN and the end user? </P></BODY></HTML> Tue, 20 Mar 2018 13:37:09 GMT https://community.cisco.com/t5/collaboration-applications/spark-hybrid-call-service-aware-errors/m-p/3420891#M31093 mh1983 2018-03-20T13:37:09Z Re: spark hybrid call service aware errors https://community.cisco.com/t5/collaboration-applications/spark-hybrid-call-service-aware-errors/m-p/3420892#M31094 <HTML><HEAD></HEAD><BODY><P>Thanks Marc, yes URI is associated to both DN/End User.</P><P>Issue is now resolved without any changes, looks like Cisco Spark updates takes some time (in my case about 5 days). Now I do not see errors in the Spark Admin portal for these users.</P></BODY></HTML> Mon, 26 Mar 2018 05:24:07 GMT https://community.cisco.com/t5/collaboration-applications/spark-hybrid-call-service-aware-errors/m-p/3420892#M31094 ragz3000 2018-03-26T05:24:07Z