topic Re: Reverse Call Pick-up feature? in Collaboration Applications

Reverse Call Pick-up feature?

m.schilling — Mon, 18 Mar 2019 01:25:54 GMT

Is there a feature in Spark Calling that would allow a reverse call pickup to occur? We have a prospect where the operator roams around and she needs to be able to answer her ringing phone from other phones in the office via a reverse call pick-up. Thanks

Re: Reverse Call Pick-up feature?

skilambi — Fri, 14 Oct 2016 16:12:20 GMT

Park is coming now so she could park and get it hopefully month or so or maybe there. Pickup shows further on the roadmap

Thanks

Srini

Re: Reverse Call Pick-up feature?

m.schilling — Fri, 14 Oct 2016 16:18:34 GMT

Thank you, but Park will not help because she would have to be at her phone to answer it.

I am concerned about the times the main phone rings and someone at another phone needs to pick it up from a remote handset.

If anyone has any ideas on solving this that would be great.

Re: Reverse Call Pick-up feature?

skilambi — Fri, 14 Oct 2016 16:21:34 GMT

You can pick park from any phone dial the park number

You can create park slots too to monitor the park number to see that there is a call parked there

Thanks

Srini