topic Re: Cisco Spark - Deleting a flagged message in Collaboration Applications

Cisco Spark - Deleting a flagged message

micausti — Mon, 18 Mar 2019 02:02:15 GMT

Hello! I frequently use the flagging feature in spark to keep track of items to follow up on. Occasionally, I delete a message and forget to remove the flag before I delete it. This results in an item in my flag list that says "message was deleted", but I am unable to remove it from my list of flagged items.

Is there a way to remove these?

Re: Cisco Spark - Deleting a flagged message

keglass — Tue, 22 Aug 2017 17:38:52 GMT

Michelle,

Are you able to unflag the deleted message like you would a regular message?

Cisco Spark | Flag Important Messages

If that doesn't work, then I recommend you send feedback via the app for more information.

Help Us Improve the Cisco Spark App | Cisco Cloud Collaboration Help Central

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

Re: Cisco Spark - Deleting a flagged message

micausti — Tue, 22 Aug 2017 21:28:42 GMT

Hi Kelli, thanks for the reply. I actually figured how how to do this. In the "Flags" list, there is a flag icon next to each message that you can use to manually remove the flag from a deleted message. I had never noticed this before!

Thanks,

Michelle