topic Mac OS X Client Date? in Collaboration Applications

Mac OS X Client Date?

Samuel Womack — Tue, 10 Mar 2009 14:45:30 GMT

Is there an anticipated date for a WebEx Connect Client for Mac OS users besides the Web Interfaces? I would love to start video etc etc without having to Run VMware/Parallels (iChat to normal Connect Client doesn establish video)...

Re: Mac OS X Client Date?

PATRICK ALAND — Tue, 10 Mar 2009 15:54:34 GMT

I don't have an answer but will second the request.

Re: Mac OS X Client Date?

pritz — Tue, 10 Mar 2009 18:00:22 GMT

There is progress being made from what I understand, but nothing confirmed.

Re: Mac OS X Client Date?

Samuel Womack — Wed, 16 Sep 2009 18:44:26 GMT

Will there Ever Be an Update On This.......ugh!........Office Communicator Runs better in my Virtual Machine anyhow....Whatever I guess.....Thought we were about open Collaboration/Platform....

Re: Mac OS X Client Date?

zdeak — Wed, 16 Sep 2009 21:28:36 GMT

We're working on it Samuel, admittedly taking awhile for us to get there.

We're going through a phased approach here. In C6.5 we're focused on a browser-based IM client. Bad news is it won't address your feedback around video, but the biggest request we have been getting from customers is wanting to enable a WebEx Connect client to handle IM for their entire organization - regardless of OS. IT admins wanted to be able to manage all users through a central back-end. So this browser-based client will have the same basic UI as the current Windows desktop client, but will really be IM only. C6.5 is targeted for the second quarter of 2010.

Next phase is a Mac rich client. With this we'd be looking to enable the whole deal you get with WebEx Connect for Windows today. I'll caveat myself by saying we're still way early in the dev process but we're targeting the end of the year 2010 to deliver this.

I know, not ideal for Mac users but based on customer feedback, our thought process was to get out a solution quickly to handle IM on non-Windows platforms and then provide a rich Mac experience as soon as we could after that.

Re: Mac OS X Client Date?

ryanspeed — Tue, 22 Dec 2009 20:14:00 GMT

I thought it was safe to assume that since the WebEx Connect client is now using XMPP, it'd be as simple as pointing an XMPP/Jabber client at the webex connect servers and viola, you've got IM only integration across all platforms.

It seems very counter-productive to waste development cycles creating a web based IM only client and forcing your users to use that when there are already a large amount of very good XMPP clients out there that offer great functionality. Why not open access to your servers from these clients on an "at your own risk" basis.

I have to say that it's very disappointing to be paying for an IM client that's many years behind other IM clients when it comes to basic IM functionality. The bottom line for most people is just being able to send messages back and forth, the bells and whistles sound nice but does it really have to be all or none?

Re: Mac OS X Client Date?

thawkins — Wed, 14 Apr 2010 14:06:33 GMT

Any update on this?

Re: Mac OS X Client Date?

zdeak — Wed, 14 Apr 2010 14:40:56 GMT

We'll be launching the browser-based IM client about a month from now - it'll be supported in Firefox 3.0 or 3.5 and Safari 4.0. A rich client for Mac is still on target to be delivered before the end of the calendar year.

Re: Mac OS X Client Date?

kekane — Mon, 26 Apr 2010 19:35:31 GMT

Hmmm. The Jabber client works flawlessly on Mac OS 5.X linking into WEBEX CONNECT so having a Firefox or Safari IM plugin for WC IM seems rather redundant.

Not sure why anybody would pursue writing an IM Plugin when a $30 Jabber IM app fully integrates back to the WC IM Server at Cisco quite nicely.

Having to run Windows XP in VMWARE window is horrible.

Very weird how these development decisions are made.

Well lets hope for end of 2010 Client for Mac OS.

Cheers

Ken

Re: Mac OS X Client Date?

skilambi — Tue, 27 Apr 2010 21:10:10 GMT

Yes we have integrated Adium XMPP based client with WebEx connect and it does work. I guess that the value proposition of Connect client is the ability to have some what tighter integration with Cisco UC products (there is a lot of room for improvement) at the backend compared to 3rd party XMPP clients and of course spaces and tight integration to WebEx.

Thanks

Srini

Re: Mac OS X Client Date?

Ian Jay — Fri, 21 May 2010 03:02:27 GMT

i have to agree with Ryan. The client should be of little focus to the transition given that the point of running an open standards based protocol is to provide cross platform support. Personally, i find spaces to be a little overkill for what most people consent to "collaborating" on.

Re: Mac OS X Client Date?

bjames — Tue, 22 Jun 2010 22:31:06 GMT

Zoltan,

I know you guys are working steady on this (I got bleeped for saying "hard"), and I do wish to add to the request; a Mac OS X client plus iOS 4 client that can take advantage of the front and rear cameras in the iPhone (Facetime), plus the iPad, then you'd be rockin.

As well, I am curious as to how everything is so Windows focused considering Apple is the one bellying up to the bar to pay for "iPhone", "iOS".....

Just asking

Bob

Re: Mac OS X Client Date?

ericvdborn — Tue, 27 Jul 2010 09:30:47 GMT

Zoltan, do you have an update on the availability of browser based WebEx Connect for Mac? I have looked everywhere, but I can't find a reference to it or a description on how to set it up or how to use it. Any information would be useful.

Thx

Eric

Re: Mac OS X Client Date?

mark_w_norris — Wed, 28 Jul 2010 14:49:10 GMT

Hi Zoltan, can you please post the details on the browser based Web Ex Connect client you mentioned was launching in May / 2010. If it hasn't launched yet, can you update us? Also for a Mac, is cisco still tracking end of year launch? My business just rolled over to WebEx connect and has a large contingent of Mac users who are now in the dark. Thanks - Mark

Re: Mac OS X Client Date?

zdeak — Tue, 10 Aug 2010 19:32:20 GMT

Hi Folks, sorry for the delayed response.

The browser based client is available today. You can access it at: https://im.ciscowebex.com

The browser based client uses the same login credentials as your windows client and it's available to you at no additional cost.

Mark, the Mac client has been pushed back a little and is tracking to end of the first quarter of the 2011 calendar year.

Re: Mac OS X Client Date?

skilambi — Wed, 11 Aug 2010 00:49:21 GMT

Zoltan

I tried my connect login with this browser URL (Firefox 3.6.8 on my PC) and I keep getting "Problem connecting to server". On my thick client it works just fine, I am not the administrator for this site so any thoughts what might be causing this issue

Thanks

Srini

Re: Mac OS X Client Date?

zdeak — Wed, 11 Aug 2010 16:34:28 GMT

Hi Srini - are you on the latest version of WebEx Connect, version 6.5 or higher? Do you have SSO implemented? Either of those two things could be causing the issue. If you have SSO implemented, you likely have a different URL specific to you.

Re: Mac OS X Client Date?

skilambi — Wed, 11 Aug 2010 18:16:44 GMT

I am not sure on SSO but do I have connect 6.5. Our login is different from AD login. We carved out a separate domain for this purpose.

Srini

Sent from my iPhone

Re: Mac OS X Client Date?

npolansk — Wed, 11 Aug 2010 23:08:22 GMT

Srini-

The best suggestion is for you to contact Tech Support for assistance so they can get more specific information in regards to your account and assist you in a much more timely manner. http://support.webex.com/SelfServiceWeb/TicketManagement.jsp?root=support&parent=createOrder

Thanks,

Nicole

Re: Mac OS X Client Date?

jgarcia3 — Thu, 12 Aug 2010 19:31:56 GMT

Hi Zoltan,

I just noticed your post on the availability of the browser based client for Mac OS X, and wonder if it's also available for Guest Edition WebEx Connect users.

Thanks,

Jesus