topic Spark and 911 in Collaboration Applications https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509337#M33824 <HTML><HEAD></HEAD><BODY><P>I have seen that support for emergency calls require a PSTN service, which is understandable. But how is the caller's location provided when calling the PSAP. Is it possible to provide ELINs? If so, how is the caller's location determined so the right ELIN is used?</P><P></P><P>Thanks</P><P>Gaetan</P></BODY></HTML> Mon, 18 Mar 2019 19:38:29 GMT gboucher 2019-03-18T19:38:29Z Spark and 911 https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509337#M33824 <HTML><HEAD></HEAD><BODY><P>I have seen that support for emergency calls require a PSTN service, which is understandable. But how is the caller's location provided when calling the PSAP. Is it possible to provide ELINs? If so, how is the caller's location determined so the right ELIN is used?</P><P></P><P>Thanks</P><P>Gaetan</P></BODY></HTML> Mon, 18 Mar 2019 19:38:29 GMT https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509337#M33824 gboucher 2019-03-18T19:38:29Z Re: Spark and 911 https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509338#M33825 <HTML><HEAD></HEAD><BODY><P>With Intelepeer you can assign ERL information for the ERL stuff and ensure the right address is sent to the PSAP. That would be a static mapping since there is no CER equivalent for Spark call.</P><P></P><P></P><P></P><P>Srini Kilambi</P></BODY></HTML> Thu, 01 Feb 2018 17:44:40 GMT https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509338#M33825 skilambi 2018-02-01T17:44:40Z Re: Spark and 911 https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509339#M33826 <HTML><HEAD></HEAD><BODY><P>With the limitation that if a user is running Spark on his desktop and smartphone, the same ERL will be associated to both, so if the user is away from his desktop and dials 911 from his smart phone, the ERL information might not be accurate, right?</P><P></P><P>But I guess that's a limitation of Spark, all client instances are seen as one.</P><P></P><P>Thanks for the reply by the way, sorry for taking so long to come back to you.</P><P></P><P>Gaëtan</P></BODY></HTML> Tue, 20 Feb 2018 13:04:13 GMT https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509339#M33826 gboucher 2018-02-20T13:04:13Z Re: Spark and 911 https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509340#M33827 <HTML><HEAD></HEAD><BODY><P>Is the ERL information common to all Spark users or is it possible to configure ERL information per Spark user?</P></BODY></HTML> Fri, 23 Mar 2018 11:26:27 GMT https://community.cisco.com/t5/collaboration-applications/spark-and-911/m-p/3509340#M33827 gboucher 2018-03-23T11:26:27Z