topic Re: WebEx Productivity Tools for Mac Outlook 2013 in Collaboration Applications

WebEx Productivity Tools for Mac Outlook 2013

jonabaker — Sun, 17 Mar 2019 23:36:43 GMT

Hi. I am wondering when the productivity tools will be supported with Mac Outlook 2013. Thanks.

Re: WebEx Productivity Tools for Mac Outlook 2013

keglass — Mon, 03 Nov 2014 20:41:41 GMT

Johathan,

I started a new discussion for you since the thread you originally posted to was rather long and referenced a different product.

I am working on getting a reply for you.

Thank you for participating in the Community.

Kelli Glass

Moderator for Cisco Customer Communities

Re: WebEx Productivity Tools for Mac Outlook 2013

vinceblue — Tue, 04 Nov 2014 00:44:33 GMT

Kelli,

I would also like to know when the WebEx Productivity tools will support the new Oultook for Mac 15.3 that Microsoft released as part of Office 365 last Friday, Oct 31st. I was on the beta and couldn't discuss but now that it is released does WebEx have an ETA.

Thanks...

Re: WebEx Productivity Tools for Mac Outlook 2013

kech — Tue, 04 Nov 2014 02:04:41 GMT

The Mac Outlook 2013 is not an official version to all Office 2013 users. This new version of Mac Outlook can only be activated by Office 365 subscription. The next upgrade to Mac Outlook 2011 officially is Outlook 2015. We'll target to support Outlook 2015 as soon as possible after its formal release.

Thanks,

Ke Chen

Product Manager of WebEx Productivity Tools

Re: WebEx Productivity Tools for Mac Outlook 2013

vinceblue — Tue, 04 Nov 2014 02:10:37 GMT

The new Outlook 15.3 is a final release by Microsoft. The next version of Office for Mac will most likely only be available via Office 365 subscription. So we will have to wait almost a year for WebEx support for a release Outlook for Mac?

Re: WebEx Productivity Tools for Mac Outlook 2013

kech — Sun, 09 Nov 2014 06:50:03 GMT

So far our top priority is focusing on the feature deliveries of WebEx Productivity Tools for Mac. And we'll support the new upgraded system as fast as we can.Thanks.

Re: WebEx Productivity Tools for Mac Outlook 2013

John Lundell — Sun, 09 Nov 2014 19:34:45 GMT

Can you please verify that you are indeed now going to support Outlook 15.3 for Mac with productivity tools, and expand upon "as fast as we can"?

We have over 40k people on Office 365 and all our Mac users are now on 15.3. Without the tools, booking meetings has become cumbersome at best.

Re: WebEx Productivity Tools for Mac Outlook 2013

vinceblue — Sun, 09 Nov 2014 19:49:39 GMT

Actually if you read the Microsoft press release they are launching Outlook now and the remaining components of Word, Excel and PowerPoint for Mac will launch in the second half of 2015. This is Outlook 2015 and has been released early as part of Microsoft continuous updates in Office 365.

Quote: "Continuing our commitment to our valued Mac customers, we are pleased to disclose the roadmap for the next version of Office for Mac—including Word for Mac, Excel for Mac, PowerPoint for Mac and OneNote for Mac."

http://blogs.office.com/2014/10/31/new-outlook-mac-available-office-365-customers/

What is missing in the quote is Outlook as they have already released it!

We also have significant users on Office 365 with Macs and now WebEx is very difficult to use!

Re: WebEx Productivity Tools for Mac Outlook 2013

John Lundell — Tue, 18 Nov 2014 14:08:53 GMT

An update on the progress of the productivity tools update please?

Re: WebEx Productivity Tools for Mac Outlook 2013

kech — Wed, 19 Nov 2014 17:53:49 GMT

We're trying to enclose the support to new Outlook for Mac for Office365 in the scope of our next release. Thanks.

Re: WebEx Productivity Tools for Mac Outlook 2013

John Lundell — Mon, 08 Dec 2014 20:48:57 GMT

Could we get another update? Will something be out before end of year? Q1? This is becoming very critical as we've lost functionality now with the toolset.

Re: WebEx Productivity Tools for Mac Outlook 2013

kech — Tue, 09 Dec 2014 13:16:20 GMT

Hi John

I totally understand your situation since we've had some engineers look into the new Mac Outlook already. And the current research result is Microsoft has some fundamental changes on the new Mac Outlook and it requires big efforts from our engineering team to make the plug-in work which cannot fit into our release timeline of this Dec. So far our plan to fix this is by the end of next March which is Q1 as you mentioned.

Thanks,

Re: WebEx Productivity Tools for Mac Outlook 2013

pelletier — Thu, 18 Dec 2014 17:27:46 GMT

Re: WebEx Productivity Tools for Mac Outlook 2013

ctcahoe — Sun, 25 Jan 2015 01:20:26 GMT

Are the Mac productivity tools still on track for Q1? We're getting ready to deploy CWMS 2.5 to 3000 staff members. We need that software.

Re: WebEx Productivity Tools for Mac Outlook 2013

kech — Thu, 29 Jan 2015 01:28:23 GMT

So far, we only have the plan for Mac Productivity Tools for WebEx Cloud users. Due to other higher priority tasks and our limited resource, we have to postpone the support of new Mac Outlook into a release in later Q1 or Q2 earlier.

Re: WebEx Productivity Tools for Mac Outlook 2013

ctcahoe — Thu, 29 Jan 2015 01:56:45 GMT

So there is no timeline for CWMS support at all?

Re: WebEx Productivity Tools for Mac Outlook 2013

teamgregory — Fri, 06 Feb 2015 21:48:29 GMT

Any update on this issue with an estimated date?

Re: WebEx Productivity Tools for Mac Outlook 2013

John Lundell — Fri, 06 Feb 2015 21:58:28 GMT

I also would like a bit more transparency around the expected timeline here. its as if Cisco believes Macs are not worthy of support, like we're still in the 80s or something and the business world uses only Windows devices.

What can be higher priority than supporting the client I'd bet most Mac users in the enterprise are using today?

It does not give me a warm fuzzy for other Cisco products or services when something like this just slips by with no real attention. I'd like to see this issue escalated and get some focus so we're not half way through 2015 still playing this game.

Re: WebEx Productivity Tools for Mac Outlook 2013

Tony Underwood — Sat, 07 Mar 2015 01:05:05 GMT

put me on the list of people waiting as well. I can tolerate a little delay due to testing and such, but it really seems like Cisco had no clue that Outlook was being released and therefore started the development process post release. Then, it's a year after the fact before the tool gets implemented, which is very frustrating for us users.

Re: WebEx Productivity Tools for Mac Outlook 2013

jgraun — Wed, 11 Mar 2015 04:26:39 GMT

Add me as well to the Mac users list. The business world is shifting and Windows doesn't dominate things like it used to. I see more and more business travelers with a Mac now as opposed to just 3-4years ago.