topic Re: Announcing Cisco Mobile for Android in Collaboration Applications

Announcing Cisco Mobile for Android

mgervase — Tue, 15 Feb 2011 04:48:02 GMT

Heard about our new WebEx app for Android? https://communities.cisco.com/message/63828#63828

Well, we are also very proud to announce Cisco Mobile for Android.

You may already be familiar with our successful Cisco Mobile 8.1 app for iPhone: http://www.cisco.com/en/US/products/ps11596/index.html

As a reminder, Cisco Mobile is an app that lets you place, receive, and manage calls over a Wi-Fi network using your smartphone.

Cisco Mobile for Android turns your smartphone into an IP phone, while also providing corporate directory lookup and enterprise telephony calling features.

You can run Cisco Mobile for Android in the background to receive calls but not interfere with other applications on your smartphone. With Cisco Mobile, you can also:

· Use your business phone number for outgoing and incoming calls, masking your personal phone number

· Move calls from a Wi-Fi to a cellular network, keeping calls live without disconnecting

· Move calls to your Cisco Unified IP Phone and back, so you can roam while continuing calls

Cisco Mobile for Android features utilize the native Android interface, making them easy to use:

· Add, conference, and swap calls with multiple callers using simple soft-key commands

· Be alerted to and listen to your office voice messages with a single click

· Access your company directory while you are on the go

Cisco Mobile for Android will be available to download in late March 2011.

To learn more, visit www.cisco.com/go/ciscomobileuc and read the datasheet.

You can also read what Samsung had to say about the value of Cisco Mobile in their Feb 13 press release.

So what kind of Android phone do you have? We don't officially support Cisco Mobile on all Android phones, but that doesn't mean you can't give it a try. Come back in late March and give it a try?

Mark Gervase

Collaboration Marketing

Message was edited on April 19, 2013: Lisa Marcyes from the Cisco Collaboration Community Team added community category and tags for greater ease in filtering (no change to content).

Re: Announcing Cisco Mobile for Android

mgervase — Wed, 06 Apr 2011 02:28:38 GMT

Rebranded as Cisco Jabber for Android, the app is now available for download in the Android Market. Learn more: https://communities.cisco.com/thread/18707

Mark

Re: Announcing Cisco Mobile for Android

bknapp1948 — Wed, 06 Apr 2011 14:35:07 GMT

To make this product work with CUCM, the admin guide says to download and install on CUCM the Android device COP file. ( page 5 of the Administration Guide for Cisco Jabber 8.6 for Android)

As of this morning this file does not seem to exist on the Cisco software downloads.

Where can it be found?

Thanks

Re: Announcing Cisco Mobile for Android

mgervase — Wed, 06 Apr 2011 16:28:25 GMT

William, the admin guide states that you can obtain the device COP file via your Cisco account team.

Mark

Re: Announcing Cisco Mobile for Android

bknapp1948 — Wed, 06 Apr 2011 16:34:50 GMT

Thank You. They have changed the Admin guide

The Admin Guide I downloaded yesterday said it is available on line.

I will attempt to get it through the account team.

Re: Announcing Cisco Mobile for Android

mgervase — Wed, 06 Apr 2011 16:40:00 GMT

Will, I think you're right. There were a few edits made to the original guide, so you must have downloaded the very earliest version. Thanks for your interest and I hope this process goes well for you.

Mark

Re: Announcing Cisco Mobile for Android

kpardasani — Wed, 06 Apr 2011 17:00:13 GMT

Apparantly there is an A2Q process to get the file. Even for a lab system.

Re: Announcing Cisco Mobile for Android

kfirking — Wed, 06 Apr 2011 19:58:55 GMT

where can i found the COP file?

Re: Announcing Cisco Mobile for Android

Laura Douglas — Wed, 06 Apr 2011 21:12:07 GMT

kfirking,

In an earlier post in this thread, you'll see that our product expert Mark responded to just this question. His response:

"... the admin guide states that you can obtain the device COP file via your Cisco account team."

Hope that helps!

Laura Douglas

Cisco Collaboration Community Manager

Re: Announcing Cisco Mobile for Android

jasonshaw1984 — Thu, 07 Apr 2011 13:37:11 GMT

Has the COP file for Android changed since the beta of Cisco Mobile for Android?

The file I have is cmterm-autobot-12.cop.sgn

Re: Announcing Cisco Mobile for Android

mgervase — Thu, 07 Apr 2011 22:07:37 GMT

Hi Jason,

The COP file has changed slightly since the beta, so you will need the new COP file for the new release. Your Cisco account team or Authorized Channel Partner will be able to work with you to get the COP file as part of the A2Q and New Product Hold process.

Mark

Collaboration Marketing

Re: Announcing Cisco Mobile for Android

tseymour — Mon, 11 Apr 2011 16:23:07 GMT

Will there be a Cisco VPN client for the Android? The Jabber 8.6 FAQ mentions the use of a VPN connection when you're off the corporate wi-fi.

Re: Announcing Cisco Mobile for Android

skilambi — Mon, 11 Apr 2011 16:25:57 GMT

Yep on the roadmap. Today one can use the native Android VPN client but not officially supported

Srini

Re: Announcing Cisco Mobile for Android

Pasukun76 — Tue, 12 Apr 2011 19:30:27 GMT

Srinivasan Kilambi,

How do you use a native Android VPN to connect to Cisco VPN?

I have a Motorola Droid X with stock Froyo 2.2.

Thank you.

Re: Announcing Cisco Mobile for Android

skilambi — Tue, 12 Apr 2011 22:21:02 GMT

See this thread on how users have gotten this to work. Please keep in mind this is not a supported solution by Cisco

https://supportforums.cisco.com/message/3275996#3275996

Thanks

Srini

Re: Announcing Cisco Mobile for Android

t.s.davis — Tue, 19 Apr 2011 03:23:58 GMT

Can you direct me to the Admin Guide? I can't seem to find it on cisco.com.

Thanks.

Re: Announcing Cisco Mobile for Android

skilambi — Tue, 19 Apr 2011 03:33:50 GMT

Take a look at this one for now until it makes it way to CCO

https://communities.cisco.com/docs/DOC-18517

This is where it should be http://www.cisco.com/en/US/products/ps11678/tsd_products_support_series_home.html but right now when I click on the Install link nothing shows up

Thanks

Srini

Announcing Cisco Mobile for Android

jspilde — Tue, 19 Apr 2011 14:57:28 GMT

My account SE stated that he needs to submit an A2Q form to obtain the cop file. Required info: phone brand, carrier, model #, and exact Android OS version.

Does anyone have info on running Jabber on phones that aren't officially supported? I'm curious if there are other models that work or what the limitations are. The Jabber data sheet states "although not officially supported, Cisco Jabber runs on many Android version 2.2 and higher devices with various degrees of limitations depending on the device." Thanks.

Announcing Cisco Mobile for Android

kenchen — Wed, 20 Apr 2011 18:43:18 GMT

There is some variability in the hardware platforms and implementations on the different devices which is actually beyond our control. So your mileage will definitely vary. That's why it's not recommended as we can't predict the behavior, in some cases the resulting voice quality could be very poor, and we are sensitive to maintaining an overall high standard for the end user experience.

Thanks.

Ken

Announcing Cisco Mobile for Android

xipeng — Mon, 15 Aug 2011 07:33:16 GMT

Is the COP available now? Where can I found the COP file with CUCM8.5?