topic Re: Spark Board one way audio when dialing webex in Collaboration Applications

Spark Board one way audio when dialing webex

Christian.galdos — Mon, 18 Mar 2019 01:53:21 GMT

Hi,

has anyone had this issue before?

We're experiencing a one way audio issue when using Cisco Spark Board when on a webex. Spark to Spark calls works fine, just Spark to Webex and it appears to be intermittent. The audio from everyone else comes in fine, the audio from the Spark Board can't be heard from anyone on the call.

thank you

Xtian

Re: Spark Board one way audio when dialing webex

migodwin — Mon, 05 Jun 2017 14:04:40 GMT

Same issue with Webex meeting

Re: Spark Board one way audio when dialing webex

alexdoyle1 — Fri, 16 Jun 2017 20:19:59 GMT

I have also seen this frequently. It's frustrating because we are using Webex for meetings (not Spark Rooms), but I want to use the Board as the endpoint (since it's in our meeting room). I've been told that this likely a bug in the Webex CMR code - any truth to that?