topic Jabber Desktop Sharing not working through firewall in Collaboration Applications https://community.cisco.com/t5/collaboration-applications/jabber-desktop-sharing-not-working-through-firewall/m-p/3559402#M35612 <HTML><HEAD></HEAD><BODY><P>Greetings,</P><P></P><P>Using Jabber 10.5(4) and clients on the internet using VPN with split tunneling are unable to launch desktop sharing with an error "cannot connect to server".&nbsp; My initial thought is that the client is trying to initiate communication with an internal domain name that is not advertised on the internet.&nbsp; I'm not sure how the desktop sharing works, so looking for information to confirm my theory.</P><P></P><P>Thanks!</P></BODY></HTML> Sun, 17 Mar 2019 23:51:24 GMT Ahochau 2019-03-17T23:51:24Z Jabber Desktop Sharing not working through firewall https://community.cisco.com/t5/collaboration-applications/jabber-desktop-sharing-not-working-through-firewall/m-p/3559402#M35612 <HTML><HEAD></HEAD><BODY><P>Greetings,</P><P></P><P>Using Jabber 10.5(4) and clients on the internet using VPN with split tunneling are unable to launch desktop sharing with an error "cannot connect to server".&nbsp; My initial thought is that the client is trying to initiate communication with an internal domain name that is not advertised on the internet.&nbsp; I'm not sure how the desktop sharing works, so looking for information to confirm my theory.</P><P></P><P>Thanks!</P></BODY></HTML> Sun, 17 Mar 2019 23:51:24 GMT https://community.cisco.com/t5/collaboration-applications/jabber-desktop-sharing-not-working-through-firewall/m-p/3559402#M35612 Ahochau 2019-03-17T23:51:24Z Re: Jabber Desktop Sharing not working through firewall https://community.cisco.com/t5/collaboration-applications/jabber-desktop-sharing-not-working-through-firewall/m-p/3559403#M35613 <HTML><HEAD></HEAD><BODY><P>I recommend you also post this to the Cisco Support Community for more information and feedback. </P><P></P><P><A href="https://supportforums.cisco.com/" style="font-size: 10pt; line-height: 1.5em;" title="https://supportforums.cisco.com/">Cisco Support Community</A></P><P></P><P>Hope this helps.</P><P>Kelli Glass</P><P>Moderator for Cisco Customer Communities</P></BODY></HTML> Mon, 02 Feb 2015 19:22:43 GMT https://community.cisco.com/t5/collaboration-applications/jabber-desktop-sharing-not-working-through-firewall/m-p/3559403#M35613 keglass 2015-02-02T19:22:43Z