topic Re: Cisco Mobile 8.1 for iPhone is here - have you tried it? in Collaboration Applications

Cisco Mobile 8.1 for iPhone is here - have you tried it?

mgervase — Tue, 04 Jan 2011 21:20:15 GMT

Hi everyone,

Cisco Mobile 8.1 has recently been added to the Apple iTunes store. Have you tried it?

The main additions to Cisco Mobile 8.1 from v8.0 are multitasking and Bluetooth headset support.

With Apple iOS 4, Cisco Mobile 8.1 can run in the background so you are always ready to make or receive calls over an available wireless network.

Cisco Mobile 8.1 requires Apple iOS 4.2 and is supported on the following Apple handsets: iPhone 3GS, iPhone 4, 3rd and 4th Generation iPod touch, and iPad.

If you use an iPhone 3G, please download Cisco Mobile 8.0 instead.

What do you think of the new multitasking feature? I find it much easier to run Mobile 8.1 in the background, especially for receiving Wi-Fi calls.

You can find more information in the datasheet. We will also be publishing a helpful Deployment Guide and Overview Video to the cisco.com product page in the very near future.

Please share your feedback!

Thanks,

Mark Gervase

Collaboration Solutions Marketing

Message was edited on April 19, 2013: Lisa Marcyes from the Cisco Collaboration Community Team added community category and tags for greater ease in filtering (no change to content).

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

mgervase — Wed, 12 Jan 2011 18:11:13 GMT

The Cisco Mobile 8.1 for iPhone Deployment Guide is now available. You can use this to avoid common areas of confusion when deploying Cisco Mobile. Let us know if this guide is helpful as a supplement to the product documentation.

Enjoy!

Mark

Collaboration Solutions Marketing

Cisco Mobile 8.1 for iPhone is here - have you tried it?

paveltoleon — Sat, 21 May 2011 09:55:52 GMT

Hi!

I would like to know if there is deployment guide for Cisco Mobile 8.1 for Iphone with new CME 8.6?

Thank you!

Pavel

Cisco Mobile 8.1 for iPhone is here - have you tried it?

mgervase — Wed, 25 May 2011 17:50:53 GMT

Pavel, you can find information about configuring Cisco Unified Communications Manager Express to support Cisco Mobile for iPhone in the Admin Guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmelabel.html#wp1058093

Hopefully this helps.

Mark

Cisco Mobile 8.1 for iPhone is here - have you tried it?

paveltoleon — Thu, 26 May 2011 05:28:23 GMT

Dear Mark, thank you very much!

I've already used this guide to add Iphone to CME 8.6, had no problem with that.

Still I experience problem to register Iphone, this is the reason I ask for complete deployment guide. It will be very helpful for many users.

Pavel

Cisco Mobile 8.1 for iPhone is here - have you tried it?

mgervase — Thu, 26 May 2011 05:35:44 GMT

Pavel, I understand now. Thanks for the additional information and feedback. We do have plans to issue more documentation but I can't say exactly when it will be published. Stay tuned. I recommend trying the Collaboration Support Community (https://supportforums.cisco.com/community/netpro/collaboration-voice-video) to see if there's a technical expert who can be of more assistance than me.

Best of luck!

Mark

Cisco Mobile 8.1 for iPhone is here - have you tried it?

ljeanba79 — Wed, 06 Jul 2011 14:17:00 GMT

I have install in on my iphone 4. version 4.3.1 os

we are using the CUCM 8.5.0. i have been getting the verification timed out message ?

i have followed all the steps from the admin guide pdf and still getting the V.T.O message.

Cisco Mobile 8.1 for iPhone is here - have you tried it?

keglass — Wed, 06 Jul 2011 17:33:06 GMT

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco SupportCommunity (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging help.

We do want you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program! In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass, Moderator Collaboration Community and User Groups

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

ashokpatel — Mon, 01 Apr 2013 14:05:00 GMT

I am able to find only mobile 8.0 on appstore...but can not find mobile8.1. Can't figure out how to update the apps?

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

skilambi — Mon, 01 Apr 2013 14:06:32 GMT

Cisco mobile is the old version/naming

It is now called Cisco jabber on the App Store

Thanks

Srini

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

saraphillips — Tue, 03 Jun 2014 21:16:55 GMT

Hi All,

I read the document suggested but I have some questions, can anybody assist please?

This is basically what the document says...

Support for Cisco Jabber

Cisco Unified CME 8.6 and later versions support Cisco Jabber. The softphone SIP client is an iPhone application
and works as a SIP softphone. The SIP softphone client is capable of supporting VoIP over WLAN. Cisco Unified CME 8.6 supports supplementary services such as Hold, Resume, Transfer, Call Park, and Call Pickup for the softphone SIP
client.

Based on the above I have the following questions:

Is it correct to assume VPN SSL will be required for remote users, and this could be Essentials or Premium plus the VPN Mobile license?
Another question I have is, is Jabber for Android supported on a CME environment?
I know IM&Presence require another client, but is it supported on CME with CallConnector?

Any assistance or documentation will be greatly appreciated!

Thank you,

Sara

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

Mili Daftary-Shah — Fri, 06 Jun 2014 00:19:53 GMT

Hi Sara

answer to your questions

1. yes - SSL VPN will be required

2. jabber for android is on roadmap, not supported currently

3. for im and presence there is a UCC connector for CME

http://www.cisco.com/c/en/us/products/unified-communications/unified-callconnectors/index.html

Thanks

Mili

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

saraphillips — Fri, 06 Jun 2014 01:36:13 GMT

Hi Mili, thank you so much for your reply. Could you please let me know what license I need for the iPhone on CME? I thought it was the enhanced but I see there is an iPhone license as well and my customer has been told he would need both for the iPhone = enhanced + iPhone CME license.....is that correct?

Thank you!

Sara

Sent from my iPad

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

Mili Daftary-Shah — Mon, 09 Jun 2014 20:52:16 GMT

Hi Sara

For CME, you need the CME Seat licenses and the phone user license. So for iphone you need the CME seat licenses (FL-CME-SRST-xx=) and the enhanced phone user license for iphone.

Thanks

Mili

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

Himank Pande — Mon, 23 May 2016 09:19:20 GMT

Hi Team,

Do we have Cisco Mobile still available for usage?

Himank

Re: Cisco Mobile 8.1 for iPhone is here - have you tried it?

keglass — Mon, 23 May 2016 17:04:28 GMT

Himank,

This page shows the Cisco mobile apps that are currently available.

Products & Services - Mobile Apps - Cisco

Kelli Glass

Moderator for Cisco Customer Communities