topic Re: Can I change my email address? in Collaboration Applications https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567333#M35872 <HTML><HEAD></HEAD><BODY><P>Nice, but what happens after you update your email address.. does it blow you out of all the rooms the current alias is in?</P></BODY></HTML> Wed, 06 Apr 2016 14:23:08 GMT Tommer Catlin 2016-04-06T14:23:08Z Can I change my email address? https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567331#M35870 <HTML><HEAD></HEAD><BODY><P>Looking around, I can't find any way to change my registered email address with Spark (free service). We've just rebranded and have new email addresses, but can't see how to change it. I don't really want to create a new account, as I'd need to be added to rooms again with the new account.</P><P></P><P>Any ideas how this can be done?</P></BODY></HTML> Mon, 18 Mar 2019 01:00:24 GMT https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567331#M35870 IAN PERRY 2019-03-18T01:00:24Z Re: Can I change my email address? https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567332#M35871 <HTML><HEAD></HEAD><BODY><P><SPAN style="color: #575757;">Solved! Found this referenced on another post.</SPAN></P><P><SPAN style="color: #575757; font-size: 11pt; font-family: arial,helvetica,sans-serif;">Go to <A href="https://idbroker.webex.com/idb/profile"><SPAN style="color: #575757;">https://idbroker.webex.com/idb/profile</SPAN></A></SPAN></P><P><SPAN style="color: #575757; font-size: 11.0pt; font-family: arial,helvetica,sans-serif;">Login with your Spark credentials, and click on your email address to change it. You have to wait a little while for the activation email to come through, once it does you can login with the new email address. All of my room memberships were preserved (after a nervous first few seconds of no rooms!)<BR /></SPAN></P><P><SPAN style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"><BR /></SPAN></P></BODY></HTML> Wed, 06 Apr 2016 13:47:59 GMT https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567332#M35871 IAN PERRY 2016-04-06T13:47:59Z Re: Can I change my email address? https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567333#M35872 <HTML><HEAD></HEAD><BODY><P>Nice, but what happens after you update your email address.. does it blow you out of all the rooms the current alias is in?</P></BODY></HTML> Wed, 06 Apr 2016 14:23:08 GMT https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567333#M35872 Tommer Catlin 2016-04-06T14:23:08Z Re: Can I change my email address? https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567334#M35873 <HTML><HEAD></HEAD><BODY><P>No, they're all good, despite first impressions....</P><P></P><P>"<SPAN style="color: #575757; font-size: 11.0pt; font-family: arial,helvetica,sans-serif;">All of my room memberships were preserved (after a nervous first few seconds of no rooms!)"</SPAN></P><P></P></BODY></HTML> Wed, 06 Apr 2016 14:33:05 GMT https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567334#M35873 IAN PERRY 2016-04-06T14:33:05Z Re: Can I change my email address? https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567335#M35874 <HTML><HEAD></HEAD><BODY><P>Were your @ mentions preserved as well?</P></BODY></HTML> Wed, 06 Apr 2016 14:34:41 GMT https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567335#M35874 marcuscsg 2016-04-06T14:34:41Z Re: Can I change my email address? https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567336#M35875 <HTML><HEAD></HEAD><BODY><P>It seems that mentions within room still show as links to the people, but the specific @Mentions filter in the Windows desktop app contains nothing (or is that only unread @Mentions?)</P></BODY></HTML> Wed, 06 Apr 2016 14:50:14 GMT https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567336#M35875 IAN PERRY 2016-04-06T14:50:14Z Re: Can I change my email address? https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567337#M35876 <HTML><HEAD></HEAD><BODY><P>The @ mention section compiles all the messages where someone types @(your name). Your @ mention section is probably empty because you changed your email. I think because of Spark’s encryption it hashes your email address, so if you change it, that name/hash no longer exists.</P></BODY></HTML> Wed, 06 Apr 2016 15:42:42 GMT https://community.cisco.com/t5/collaboration-applications/can-i-change-my-email-address/m-p/3567337#M35876 marcuscsg 2016-04-06T15:42:42Z