topic Re: Undeleteable meeting after using @webex location in Collaboration Applications

Undeleteable meeting after using @webex location

khoult — Mon, 18 Mar 2019 01:34:40 GMT

Hi,

I created a meeting using the @webex in the location option. Now the meeting can't be accessed/deleted by anything and touching it causes the following error:

"Sorry, we're having trouble opening this item. This could be temporary, but if you see it again you might want to restart Outlook. An error occurred in the underlying security system. An internal error occured."

No amount of restarting outlook helps. I'm unable to make any change to the meeting. It breaks my meeting sync tool with my phone since it's unreadable.

Anyone else had this problem and found a way to fix it?

Thanks, Kent

Re: Undeleteable meeting after using @webex location

Chad Patterson — Tue, 20 Dec 2016 16:54:39 GMT

Hey Kent,

Sorry to hear you are having this issue. I would recommend you open a support case to allow us to look into this with you. Let me know if you need help getting a support case opened!

Chad

Re: Undeleteable meeting after using @webex location

khoult — Tue, 20 Dec 2016 17:39:23 GMT

Hi Chad,

I did open case 62204 at Cisco Spark | Help

Is that the right place?

Thanks, Kent