topic Re: Jabber 11.7 dual line support in Collaboration Applications

Jabber 11.7 dual line support

rwalker0111 — Mon, 18 Mar 2019 01:16:00 GMT

Can anybody confirm 11.7 windows beta supports dual line appearance?

Thanks,

Re: Jabber 11.7 dual line support

skilambi — Wed, 27 Jul 2016 20:03:57 GMT

There is no multi line support today. This is roadmapped post 11.7 release

Re: Jabber 11.7 dual line support

rwalker0111 — Wed, 27 Jul 2016 20:05:34 GMT

I understand its raod mapped for 11.7 I was wondering if it made it into the 11.7 beta?

Re: Jabber 11.7 dual line support

thlamber — Wed, 27 Jul 2016 20:14:36 GMT

No Ryan, it was not part of the 11.7 beta

regards

Tom

Re: Jabber 11.7 dual line support

rwalker0111 — Wed, 27 Jul 2016 20:16:36 GMT

Thanks for the info

Re: Jabber 11.7 dual line support

skilambi — Wed, 27 Jul 2016 20:39:11 GMT

That's why i said post 11.7 same info as posted "thambler"

Re: Jabber 11.7 dual line support

Chris Carlson — Thu, 26 Jan 2017 16:29:40 GMT

any update on this? 11.8 seems not have it either.

Re: Jabber 11.7 dual line support

skilambi — Thu, 26 Jan 2017 16:45:47 GMT

It doesn’t it’s on the roadmap for later in the year. There is no committed dates but there are some screenshots internal to partners that cannot be posted here

Srini Kilambi

Re: Jabber 11.7 dual line support

shawn.brar1 — Wed, 29 Mar 2017 22:03:06 GMT

Just to confirm, it is on the roadmap? Any updates?

Re: Jabber 11.7 dual line support

skilambi — Wed, 29 Mar 2017 22:06:41 GMT

It is post 11.9 right now no committed dates, shooting for 2H of the year again more updates later but it didn't make 11.9

Re: Jabber 11.7 dual line support

shawn.brar1 — Wed, 29 Mar 2017 22:15:45 GMT

I hope they can make this more of a priority. Many organizations have contact center agents that have more than 1 line, and this hold them back from using Jabber.