topic Re: Jabber Chat History? in Collaboration Applications

Jabber Chat History?

rangerya — Sun, 17 Mar 2019 22:12:17 GMT

From what I’m reading in the support forums, Jabber creates one file located at......

(C:\Users[userid]\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History).

Currently there is no way to delete this except by deleting the .db file that holds all history. I'm looking for creative ways to remove these files every day (something besides a batch job). My client doesn't want jabber history on local pc's.

Is there any update on this? Assuming there is already a feature request/enhancement in the works????

Thanks for your time and help!

Re: Jabber Chat History?

skilambi — Mon, 29 Apr 2013 14:20:59 GMT

Ryan

Could you not globally turn of client side logging on CUP? Or are you looking for a per user granular on/off logging which doesn't exist in CUP, only with Cloud

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/im_presence/deployment/9_0_1/CUP0_BK_D41159BD_00_deployment-guide-for-cup_chapter_0101.html#CUP0_TK_A3ADAFEA_00

Srini

Re: Jabber Chat History?

Gajanan Pande — Tue, 30 Apr 2013 03:40:46 GMT

Ryan,

As of Feb end 2013, the roadmap status was like this...

Option to delete chat history from client UI is on product backlog. It will be available in a post 9.2 release.

I dont see this fixed in presently released 9.2.0 version of JFW.

Ofcourse, what Srini suggested is the way to stop clients from creating chat history on the their machines.

GP.

Re: Jabber Chat History?

rangerya — Tue, 30 Apr 2013 17:22:21 GMT

thank you very much.

Re: Jabber Chat History?

Darren Parkinson — Mon, 20 May 2013 17:25:10 GMT

Hi Srini,

I assume this feature is supported in the latest Jabber client?

Thanks

Re: Jabber Chat History?

skilambi — Mon, 20 May 2013 17:47:43 GMT

Stopping CUP side logging is independant of the client side. So yes Jabber 9,2 and earlier supports it. Jabber 9.2 introduced a feature(if I am not mistaken) where chat messages in the chat window are kept till you sign off.

https://communities.cisco.com/message/121952#121952**

There is an undocumented way to clear chat every time you close the IM session

View the full discussion**

Srini

**Moderator: please note that these URL's are for a private space. You will need special authorization to access them.

Re: Jabber Chat History?

Darren Parkinson — Tue, 21 May 2013 06:07:30 GMT

Thanks Srini. I was specifically referring to the client side logging as referenced in the document you previously provided a link to which specifically mentions the client being able to support the use of the feature? Extract below. Does Jabber support this? Thanks again. D.

Allow clients to log instant message history

You can prevent or allow users to log instant message history locally on their computer. On the client side, the application must support this functionality; it must enforce the prevention of instant message logging.

Re: Jabber Chat History?

skilambi — Tue, 21 May 2013 13:57:47 GMT

Yep Jabber does support it. If the setting is turned on, Jabber will log the messages to your PC. It is a global setting whereas in Cloud mode you get granular settings on groups assigned to users.

Thanks

Srini

Re: Jabber Chat History?

lohjintiam — Thu, 18 Jul 2013 18:40:53 GMT

Hi all,

Is there a way to store these history in a centralized location rather than individual PCs?

Thanks!

-JT-

Re: Jabber Chat History?

skilambi — Thu, 18 Jul 2013 21:01:34 GMT

Sure server side logging can be used to dump to a Post Gres SQL database and disable client side logging. Same with hosted messenger service which can then do a SMTP request to a logging server

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/im_presence/im_compliance/9_0_1/CUP0_BK_C74F2ECE_00_imp-im-compliance-guide-90.pdf

Thanks

Srini

Re: Jabber Chat History?

t00834356 — Wed, 31 Jul 2013 21:20:23 GMT

I posted a solution for this in another forum:

https://supportforums.cisco.com/thread/2149160

Hopefully that does what you want

Re: Jabber Chat History?

wabdulal — Thu, 05 Dec 2013 14:56:56 GMT

Hi Srinivasan,

I appreciate if you shed some light on the process of clearing the IM session when I close the window. Basically I want to have a fresh window when I decide to chat with the same person - without having to logout

There is an undocumented way to clear chat every time you close the IM session

Could not find the process to set this up.

Thx

Re: Jabber Chat History?

skilambi — Thu, 05 Dec 2013 15:01:02 GMT

See here from the BU

There is a config key to disable the chat history within a Jabber session (by disable i mean: you are in a chat with john doe and exchange some messages , you close the chat tab and then immediately start chat with john doe again: your previous conversation has dissappeared)

In order to disable chat history you will need to add the following line in your jabber-config.xml file and restart Jabber:

<disable_im_history>true</disable_im_history>

</Policies>

Please note that the same caveats exist for this key as before.

This is not an officially supported method of configuration. It is not included in the official docs has not been fully tested and is not guaranteed to work in all scenarios. Please do not consider any related issues found as defects on the supported Jabber feature set.

Thanks

Srini

Re: Jabber Chat History?

rick_parrent — Thu, 20 Feb 2014 14:31:47 GMT

Re: Jabber Chat History?

tudortelecom — Fri, 14 Mar 2014 12:51:44 GMT

Hi All,

can someone please refresh my memory on how to enable/allow chat history in CUPS to show up in Jabber? currently our users cannot see their history, thank you.

Re: Jabber Chat History?

keglass — Fri, 14 Mar 2014 18:31:43 GMT

Rick,

Check out these other threads in the Community and see if they can help you.

Increase Jabber Chat history Time

Jabber for Windows 9.1 : Chat History Size

Also, I recommend you visit the Cisco Support Community for additional information.

https://supportforums.cisco.com/

Please post back to the community if you still haven't found the information you need.

Hope that helps.

Kelli Glass

Moderator for the Cisco Collaboration Community

Re: Jabber Chat History?

priadi.sadikin — Mon, 22 Sep 2014 07:16:57 GMT

Hi Srini,

You have mentioned and shared a document on how to enable server-side / centralized chat logging. Do you have any documentation that explains the database schema for that? I have the same document but it is for persistent group. I am hoping I can have the schema for person to person chat.

Re: Jabber Chat History?

skilambi — Mon, 22 Sep 2014 18:29:56 GMT

This is all I have seen

Database Setup Guide for Cisco Unified Presence Release 8.0, 8.5 and 8.6 - PostgreSQL Database Tables [Cisco Unified Com…

Re: Jabber Chat History?

sumit.lubal11 — Mon, 18 May 2015 10:15:50 GMT

This site gives very simple steps for saving hystory in jabber

Check it out

http://www.2010bit.com/saving-history-in-cisco-jabber/

Re: Jabber Chat History?

sumit.lubal11 — Mon, 18 May 2015 10:17:13 GMT

This site simply solves this problem http://www.2010bit.com/saving-history-in-cisco-jabber/