topic Re: Jabber Display Name in Collaboration Applications

Jabber Display Name

Matthew S — Mon, 18 Mar 2019 02:28:55 GMT

Hey all I have a small problem and I can't seem to find out through the parameter guide, feature guide, and admin guide how to fix my Display name issue. I think I'm just missing something and it's probably an easy fix but figured I'd ask.

My jabber for windows only display my userid and the @ symbol so it looks like this "msmith@" in the top left hand corner of jabber.

Specifications:

CUCM 11.5 SU3

Jabber 12.0.0 Build 61695

Phone only mode no IMP

Any help would be appreciated, thanks.

Re: Jabber Display Name

Maren Mahoney — Fri, 20 Apr 2018 15:02:57 GMT

Declare a presence domain in the jabber-config.xml file.

<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
<Presence>
<PresenceDomain>yourdomain.com</PresenceDomain>
</Presence>
</config>

Add that to the existing jabber-config.xml (or use the above if you don't have one), upload it via the OS GUI, restart the TFTP service, and then restart Jabber.

Re: Jabber Display Name

Matthew S — Fri, 20 Apr 2018 15:10:37 GMT

Shoot, knew it would be something simple I missed. That worked perfectly. Thanks!

Re: Jabber Display Name

Maren Mahoney — Fri, 20 Apr 2018 15:12:44 GMT

FWIW: I discovered that trick via Google as it was not at all clear in the Cisco documentation. You didn't miss anything, it just wasn't there.

Glad it worked!

Re: Jabber Display Name

Matthew S — Fri, 20 Apr 2018 15:52:18 GMT

Makes all this more fun I suppose

Re: Jabber Display Name

peterstrahan — Wed, 25 Jul 2018 02:59:18 GMT

Thank you so much!

I spent a couple of hours trying to fix this and was happy with the outcome of userid@yourdomain.com.

On adding the xml, it did one better and UDS started working.

Re: Jabber Display Name

integration.cisco — Fri, 18 Jan 2019 12:57:25 GMT

Got same problem.
Solved by this parameter into jabber-config.xml.

Thanks !