topic Re: How to Disable Chat in Jabber in Collaboration Applications

How to Disable Chat in Jabber

omarsoto100 — Sun, 17 Mar 2019 22:09:19 GMT

Good Day:

I have a weird requirement.... My management team likes the Jabber for Windows Client, but is uncomfortable with the chat feature. Is there any way to rollout Jabber,with the chat feature disabled?

Thanks..

How to Disable Chat in Jabber

coflaher — Tue, 09 Apr 2013 12:59:26 GMT

Is the backend CUPS or webex?

How to Disable Chat in Jabber

omarsoto100 — Tue, 09 Apr 2013 13:01:04 GMT

The backend is CUPS.

How to Disable Chat in Jabber

coflaher — Tue, 09 Apr 2013 13:20:26 GMT

Yes, you can do this by:

CUPS -> Messaging -> Setting -> Enable instant messaging

You need to restart the XCP router for the setting to be picked up.

How to Disable Chat in Jabber

omarsoto100 — Tue, 09 Apr 2013 13:24:47 GMT

Thank you very much. We will make the necessary adjustments.

Thanks,

Omar

Does anyone know how to turn

Carl Ratcliffe — Fri, 19 Sep 2014 12:15:54 GMT

Does anyone know how to turn off chat for individual users and not globally. We are looking at a Global deployment of Cisco Jabber however there are going to scenarios were we need to disable chat completely for users or whole teams. We still want the client for Presence and voice functionality.

If you deploy in phone mode you don't get presence information.

Thanks, Carl

Unfortunately, there is

coflaher — Fri, 19 Sep 2014 12:40:25 GMT

Unfortunately, there is currently no way of doing this.

Thanks for your reply. I

Carl Ratcliffe — Fri, 19 Sep 2014 16:10:19 GMT

Thanks for your reply. I thought as much as i have searched everywhere.

Thanks, Carl

Re: How to Disable Chat in Jabber

sgarcia.unwto — Tue, 07 Aug 2018 07:05:41 GMT

I did that but unfortunately the chat option still appears when you click on a contact. This only remove the chat icon on the left side of Jabber but not the funcionality itself, could it be because the version of the call manager is 11.5??

Thanks!

Re: How to Disable Chat in Jabber

sgarcia.unwto — Tue, 07 Aug 2018 07:16:15 GMT

Forget my last post, even though the chat icon appears on the contact when they try to send something through the chat a message appears saying that is not allowed.

Re: Unfortunately, there is

pfcu12800 — Tue, 21 Aug 2018 12:48:09 GMT

This post was back in 2014, is there a way now to disable the chat functionality on a user level?

Thanks in advance,

PFCU team

Re: Unfortunately, there is

Jaime Valencia — Tue, 21 Aug 2018 14:43:01 GMT

No, it's either a global setting, or you configure their Jabber in phone only mode.

Re: How to Disable Chat in Jabber

alig.norbert — Thu, 30 Jan 2020 07:14:29 GMT

Under User Management / End User / <user> disable "Enable User for CM IM Presence...."

With that only this user will not have connectivity to IM&P.

Re: Unfortunately, there is

georgealonso1 — Tue, 26 May 2020 22:42:30 GMT

Just curious, If I disable instant messaging in Presence, will the clients keep the chat history. I am leaning towards yes, but could someone please confirm.

Re: Unfortunately, there is

Brendin — Wed, 25 Aug 2021 18:16:04 GMT

The procedure for enable phone only mode would be awesomely helpful -- Thx in advance

Re: Unfortunately, there is

Jaime Valencia — Wed, 25 Aug 2021 18:28:05 GMT

Follow the regular Jabber guides, simply do not perform the tasks related to IM&P (Do not enable the user for IM&P and do not assign a UC profile with IM&P, only create the Jabber device(s) in CUCM as per the guides.)

Re: Unfortunately, there is

Prabudh — Sun, 29 May 2022 11:55:22 GMT

No, it wont keep Chat history and for Disabling the IM option on Jabber you need to update policies in XML file and update it on the CUCM, That would fix it and you can just use jabber as softphone with no IM.

Let me know if you need more insight on this.

Re: Unfortunately, there is

Prabudh — Sun, 29 May 2022 11:56:41 GMT

No, it can be done on Enterprise level

Re: Unfortunately, there is

Prabudh — Sun, 29 May 2022 11:57:52 GMT

yes there is please refer to my previous reply