https://community.cisco.com/t5/collaboration-applications/cisco-spark-kit-pus-with-p60-camera-s/m-p/3693020#M37381 The 9.3 update allowed for us to update the camera. All set, thanks<BR /><BR /><BR /> Wed, 22 Aug 2018 14:59:28 GMT mcphsworcester 2018-08-22T14:59:28Z https://community.cisco.com/t5/collaboration-applications/cisco-spark-kit-pus-with-p60-camera-s/m-p/3691705#M37329 <P>We have 3 new Cisco spark room kit plus systems. we also have a Cisco P60 camera connected to each. The 1st room, when it tries to update the camera software, it never updates. The spark unit is on <SPAN class="textbox">ce9.3.0.7a86dbf1037</SPAN> and 1 is ce9.2.5</P> <P>is there a trick to see the camera's and why isn't the kit updating the camera.</P> <P>&nbsp;</P> Mon, 20 Aug 2018 19:05:37 GMT https://community.cisco.com/t5/collaboration-applications/cisco-spark-kit-pus-with-p60-camera-s/m-p/3691705#M37329 mcphsworcester 2018-08-20T19:05:37Z https://community.cisco.com/t5/collaboration-applications/cisco-spark-kit-pus-with-p60-camera-s/m-p/3692679#M37369 <P>Make sure that the ethernet cable is connected correctly between the RoomKit and the P60 (or swap it with a new cable just in case the cable is faulty).</P> <P>To keep all your units and their behaviour consistent, I'd also recommend that you update them all to&nbsp;the same software release rather than running multiple versions.</P> <P>The most recent version available at the date of this post is CE9.4.1.</P> Wed, 22 Aug 2018 06:31:13 GMT https://community.cisco.com/t5/collaboration-applications/cisco-spark-kit-pus-with-p60-camera-s/m-p/3692679#M37369 Wayne DeNardi 2018-08-22T06:31:13Z https://community.cisco.com/t5/collaboration-applications/cisco-spark-kit-pus-with-p60-camera-s/m-p/3693020#M37381 The 9.3 update allowed for us to update the camera. All set, thanks<BR /><BR /><BR /> Wed, 22 Aug 2018 14:59:28 GMT https://community.cisco.com/t5/collaboration-applications/cisco-spark-kit-pus-with-p60-camera-s/m-p/3693020#M37381 mcphsworcester 2018-08-22T14:59:28Z