https://community.cisco.com/t5/collaboration-applications/unable-to-locate-productivity-tools/m-p/3709088#M37675 <P>Hello, I am part of my firm's IT department and was trying to assist our Training department locate the Productivity Tools, however, them and myself (after they made me an administrator on the Webex site), whatever direction or location Cisco's standard guide shows:&nbsp;<A href="https://collaborationhelp.cisco.com/article/en-us/nby4rwy" target="_blank">https://collaborationhelp.cisco.com/article/en-us/nby4rwy</A></P> <P>&nbsp;</P> <P>it does not match at all what I see. I have full access to the Webex site but still no Productivity Tools download can be located.</P> Mon, 18 Mar 2019 02:43:39 GMT ewendt 2019-03-18T02:43:39Z https://community.cisco.com/t5/collaboration-applications/unable-to-locate-productivity-tools/m-p/3709088#M37675 <P>Hello, I am part of my firm's IT department and was trying to assist our Training department locate the Productivity Tools, however, them and myself (after they made me an administrator on the Webex site), whatever direction or location Cisco's standard guide shows:&nbsp;<A href="https://collaborationhelp.cisco.com/article/en-us/nby4rwy" target="_blank">https://collaborationhelp.cisco.com/article/en-us/nby4rwy</A></P> <P>&nbsp;</P> <P>it does not match at all what I see. I have full access to the Webex site but still no Productivity Tools download can be located.</P> Mon, 18 Mar 2019 02:43:39 GMT https://community.cisco.com/t5/collaboration-applications/unable-to-locate-productivity-tools/m-p/3709088#M37675 ewendt 2019-03-18T02:43:39Z https://community.cisco.com/t5/collaboration-applications/unable-to-locate-productivity-tools/m-p/3709305#M37677 <P>If you're not seeing what is shown on that link as it looks different, have you tried what is described in the "<SPAN>For other WebEx accounts (PC only</SPAN>)" section of these instructions: <A href="https://www.webex.com/support/productivity-tools.html" target="_self">https://www.webex.com/support/productivity-tools.html</A></P> <P>If that's still not helping, are you perhaps using an On-Prem Webex rather than the cloud version? - in which case, i'd refer you to the user guide for whichever version you are running at&nbsp;<A href="https://www.cisco.com/c/en/us/support/conferencing/webex-meetings-server/products-user-guide-list.html" target="_self">https://www.cisco.com/c/en/us/support/conferencing/webex-meetings-server/products-user-guide-list.html</A></P> Wed, 19 Sep 2018 06:28:35 GMT https://community.cisco.com/t5/collaboration-applications/unable-to-locate-productivity-tools/m-p/3709305#M37677 Wayne DeNardi 2018-09-19T06:28:35Z