topic Re: CDR report in PCA in Collaboration Applications

CDR report in PCA

Yangjp715 — Wed, 17 Oct 2018 18:17:53 GMT

Hi all,

Is there a way to change the time period in PCA regarding CDR report? I am using PCA v11.6. The time period for CDR report is only for 7days.

Thanks in advance.

Re: CDR report in PCA

Brandon Buffin — Thu, 18 Oct 2018 18:54:44 GMT

Change the Report Data Retention Period (days) setting on the SFTP Settings page. See the following link.

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/11-0/Assurance/Advanced/Guide/Cisco_Prime_Collaboration_Assurance_Guide_Advanced_11_0/Cisco_Prime_Collaboration_Assurance_Guide_Advanced_11_0_chapter_010111.html

Brandon

Re: CDR report in PCA

Yangjp715 — Fri, 19 Oct 2018 15:32:04 GMT

Thanks Brandon, I found that paging but there is no place to change the report period. My account is supper user, should be administrator for modifying this?

Re: CDR report in PCA

Brandon Buffin — Fri, 19 Oct 2018 15:57:31 GMT

I ran across the following thread indicating that this would have to be changed in unified service monitor. Also, Cisco is recommending not to change the value. You may need to open a TAC case to verify.

https://community.cisco.com/t5/unified-communications/prime-collaboration-assurance-cdr-retention-period/td-p/2376040

Brandon