topic Re: Cisco Jabber status in Collaboration Applications

Cisco Jabber status

siwar.ziadi1 — Mon, 18 Mar 2019 02:48:07 GMT

Hello, please i can't change my jabber status,

All my contacts see my as offline, even though I am online. I have to close Jabber and open again, in order to be have the Status – Online.

Re: Cisco Jabber status

moe2 — Sun, 16 Dec 2018 10:31:15 GMT

if you make a call you should see your status has been updated. Sometimes you need to update your status by sign out and sign out or making a quick call it is also a way to update it.

and sometimes it just takes time to update your status.

What version is your Jabber?

What is the CUCM or CME version?

Re: Cisco Jabber status

siwar.ziadi1 — Sun, 16 Dec 2018 18:50:29 GMT

hello,

thank you for your reply, it's cisco jabber version 12.1 and cucm version 11.5.1

Re: Cisco Jabber status

moe2 — Mon, 17 Dec 2018 07:48:34 GMT

The only thing that I can think of right now is the trunk. Check if the trunk has been set correctly.

Re: Cisco Jabber status

Flo.Matalis — Mon, 17 Dec 2018 08:36:14 GMT

Is this only happening to your account? If yes, you may need to compare what settings do they (working accounts) have than yours.