https://community.cisco.com/t5/collaboration-applications/presense-not-showing/m-p/3799731#M39018 Hi there<BR /><BR />Can you check the monitoring CSS under the line of that phone.<BR /><BR />Also I assume the presence group is configured<BR /><BR />Hope this helps<BR />Cheers<BR />Rath!<BR /><BR />***Please rate helpful posts***<BR /> Tue, 12 Feb 2019 04:01:20 GMT Ratheesh Kumar 2019-02-12T04:01:20Z https://community.cisco.com/t5/collaboration-applications/presense-not-showing/m-p/3790523#M38855 <P>Hi All</P> <P>&nbsp;</P> <P>Please refer to the attachment. Some phones in the call manager showing the Presense and some are not.</P> <P>&nbsp;</P> <P>on the image the shot was taken in 8841 phone and 20124 is 8845 Model.</P> <P>&nbsp;</P> <P>40307, 20131 and 89006 are 7941, 7942 and 7962 in order.</P> <P>&nbsp;</P> <P>SUBSCRIBER CSS also same on the entire cluster for all phones and under enterprise parameters <SPAN>BLF for Call Lists also enabled.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Kind regards</SPAN></P> <P><SPAN>Pragash</SPAN></P> Tue, 12 Feb 2019 02:19:40 GMT https://community.cisco.com/t5/collaboration-applications/presense-not-showing/m-p/3790523#M38855 Pragash22 2019-02-12T02:19:40Z https://community.cisco.com/t5/collaboration-applications/presense-not-showing/m-p/3799731#M39018 Hi there<BR /><BR />Can you check the monitoring CSS under the line of that phone.<BR /><BR />Also I assume the presence group is configured<BR /><BR />Hope this helps<BR />Cheers<BR />Rath!<BR /><BR />***Please rate helpful posts***<BR /> Tue, 12 Feb 2019 04:01:20 GMT https://community.cisco.com/t5/collaboration-applications/presense-not-showing/m-p/3799731#M39018 Ratheesh Kumar 2019-02-12T04:01:20Z