https://community.cisco.com/t5/collaboration-applications/unity-connection-12-0-1-su3-recovery-software/m-p/3943353#M41230 <P>Is this something that changed with version 12.x, because I noticed that earlier versions had recovery ISOs for each service upgrade as well as the base version?</P> Fri, 18 Oct 2019 14:43:57 GMT sean.wellington 2019-10-18T14:43:57Z https://community.cisco.com/t5/collaboration-applications/unity-connection-12-0-1-su3-recovery-software/m-p/3941689#M41199 <P>I have a customer who has Unity Connection 12.0(1)SU3 deployed, but they don't have the recovery software. I looked on the Cisco website for the recovery ISOs available for download, but the only one I found is for the base 12.0(1) (12.0.1.10000-8). Can that recovery ISO work with 12.0(1)SU3, or do I have to source the recovery ISO for the specific Unity Connection version?</P> Wed, 16 Oct 2019 13:57:55 GMT https://community.cisco.com/t5/collaboration-applications/unity-connection-12-0-1-su3-recovery-software/m-p/3941689#M41199 sean.wellington 2019-10-16T13:57:55Z https://community.cisco.com/t5/collaboration-applications/unity-connection-12-0-1-su3-recovery-software/m-p/3941809#M41206 <P>You can use the only one that is available to download.</P> Wed, 16 Oct 2019 16:19:07 GMT https://community.cisco.com/t5/collaboration-applications/unity-connection-12-0-1-su3-recovery-software/m-p/3941809#M41206 Jaime Valencia 2019-10-16T16:19:07Z https://community.cisco.com/t5/collaboration-applications/unity-connection-12-0-1-su3-recovery-software/m-p/3943353#M41230 <P>Is this something that changed with version 12.x, because I noticed that earlier versions had recovery ISOs for each service upgrade as well as the base version?</P> Fri, 18 Oct 2019 14:43:57 GMT https://community.cisco.com/t5/collaboration-applications/unity-connection-12-0-1-su3-recovery-software/m-p/3943353#M41230 sean.wellington 2019-10-18T14:43:57Z