topic Re: Webex Teams App not launching on Mac OS in Collaboration Applications

Webex Teams App not launching on Mac OS

erchu2 — Tue, 24 Mar 2020 20:03:32 GMT

Hello there.

I successfully downloaded and installed the Webex Teams app but when I go launch it on my iMac (Mac OS), it never fully launches - it doesn't even get to the sign-in screen. I've downloaded it a few times with a couple of different browsers with no success in getting the app launched.

Any guidance is appreciated. Thank you.

Re: Webex Teams App not launching on Mac OS

Jaime Valencia — Tue, 24 Mar 2020 21:28:12 GMT

This is a public forum, please delete this thread and reach out to IT

Re: Webex Teams App not launching on Mac OS

erchu2 — Tue, 24 Mar 2020 23:48:51 GMT

I did reach out to IT and they said they couldn't help me because I was trying to install it on my personal computer. Wondering if other people were having this same issue.

Re: Webex Teams App not launching on Mac OS

lancetaylor02 — Fri, 22 May 2020 11:51:39 GMT

I'm also having this issue. Have tried every suggestion under the sun.

Did anyone ever figure it out? I've even re-installed the MacOS and still nothing.

Re: Webex Teams App not launching on Mac OS

katynoellescott — Mon, 20 Jul 2020 16:18:25 GMT

Had WebEx Teams working fine on Mohave. Then, updated Teams. And now I'm also having this issue -- won't even open. I updated Java, but nothing. Has anyone found a fix?

Re: Webex Teams App not launching on Mac OS

cchang — Mon, 24 Aug 2020 19:07:04 GMT

Hi,

Here is my way to address this issue. First, remove all the Webex Teams related file/folders under Cisco Spark directory. After that reinstall Webex Teams apps and launch the application. It will help you back to business again.

thanks

Chran

Re: Webex Teams App not launching on Mac OS

Richard.Keilholtz — Tue, 01 Sep 2020 23:11:29 GMT

Definitely having this issue on my MacBook Air 2013 ed

Re: Webex Teams App not launching on Mac OS

SPAYER — Fri, 11 Sep 2020 14:53:08 GMT

Many thanks!

Spent a lot of time to get this working, this is the working solution!!!

Re: Webex Teams App not launching on Mac OS

jeanneq — Sat, 20 Mar 2021 17:55:44 GMT

Having the same issue on Mac Book Air, Big Sur OS 11.2.3

Reinstalled, rebooted, deinstalled, rebooted, reinstalled several times. Won't launch at all.

Re: Webex Teams App not launching on Mac OS

bebanks — Wed, 06 Oct 2021 16:23:25 GMT

this did not work for me i completely deleted all files folders app related to Cisco and still it's doing the same thing i even game it full disc access.