topic Disable chat option in Jabber from mobile devices in Collaboration Applications

Disable chat option in Jabber from mobile devices

shantanuadhya — Wed, 08 Apr 2020 18:45:05 GMT

HI Team ,

Please advice me how to disable chatting from Jabber mobile only .However that user can use chatting option in Corporate environment via citrix.

Suppose an user has chatting facility where the UC profile and home cluster is selcted in end user .

He can chat on Jabber from Citrix installed client .

He installs jabber on his phone and still he will connect to the IMP server .Where chatting will be enabled .

This applies to the people who only uses Jabber for chatting .

Re: Disable chat option in Jabber from mobile devices

Adam Pawlowski — Thu, 09 Apr 2020 13:22:46 GMT

I don't believe you can.

You can turn off chat rooms, phone, voicemail, but the IM component of it isn't an option after as I can say.

I believe at some CSR version you can disable mobile clients, and it may be possible to somehow break IM over MRA but there's not this level of control to the best of my knowledge.

Re: Disable chat option in Jabber from mobile devices

shantanuadhya — Wed, 09 Sep 2020 18:59:27 GMT

Hi Adam ,

We can do that by removing IMP from exp c and changing the jabber config file to only telephony discovery as true.

It should not be false.