topic Re: Cisco Jabber - The telephony configuration settings are invalid in Collaboration Applications

Cisco Jabber - The telephony configuration settings are invalid

MatheusOkazaki9167 — Tue, 07 Apr 2020 18:24:20 GMT

Hello everyone,

I just created a local user on CUCM as the image below:

When I try to connect on Jabber I'm getting the error below:

I tried to the get ip of the server automatically and manually, the same erro occurs.

The reports are attached on this post also.

Could someone help me?

Thanks a lot!

Jaime Valencia — Tue, 07 Apr 2020 18:31:17 GMT

Which guide did you follow to configure Jabber?

And exactly what has been configured in your CUCM?

If there's also IM&P, what has been configured?

MatheusOkazaki9167 — Fri, 10 Apr 2020 17:49:52 GMT

It was a layer 8 problem. I just reinstalled the Jabber and it worked lol

Thanks for your help!