topic Re: Deskpro integration in Collaboration Applications https://community.cisco.com/t5/collaboration-applications/deskpro-integration/m-p/4157867#M44129 Were you able to check through this list<BR /><A href="https://help.webex.com/en-us/WBX000028256/Troubleshooting-Cisco-Webex-Teams-Proximity-Pairing-Problems" target="_blank">https://help.webex.com/en-us/WBX000028256/Troubleshooting-Cisco-Webex-Teams-Proximity-Pairing-Problems</A><BR />For Mac check security permissions as mentioned here for Meetings but similar for Teams to access Microphone<BR /><A href="https://help.webex.com/en-us/73zvl3/Support-for-Cisco-Webex-Meetings-for-macOS-Catalina#id_127888" target="_blank">https://help.webex.com/en-us/73zvl3/Support-for-Cisco-Webex-Meetings-for-macOS-Catalina#id_127888</A><BR /> Sun, 27 Sep 2020 21:27:26 GMT Ashish Patel 2020-09-27T21:27:26Z Deskpro integration https://community.cisco.com/t5/collaboration-applications/deskpro-integration/m-p/4157841#M44128 <P>Dear all</P><P>&nbsp;</P><P>I'd like help in this issue please i got cisco deskpro registered with Webex.</P><P>Some laptops can't share screen through webex application (Teams and meeting) and some other laptops give me Ultrasound is unavailable.</P><P>I tried to upgrade the voice and michrophone driver still same problem.</P><P>I also got macbook pro for the CEO and has the same problem.</P> Sun, 27 Sep 2020 18:46:59 GMT https://community.cisco.com/t5/collaboration-applications/deskpro-integration/m-p/4157841#M44128 Eng.AymanSabry 2020-09-27T18:46:59Z Re: Deskpro integration https://community.cisco.com/t5/collaboration-applications/deskpro-integration/m-p/4157867#M44129 Were you able to check through this list<BR /><A href="https://help.webex.com/en-us/WBX000028256/Troubleshooting-Cisco-Webex-Teams-Proximity-Pairing-Problems" target="_blank">https://help.webex.com/en-us/WBX000028256/Troubleshooting-Cisco-Webex-Teams-Proximity-Pairing-Problems</A><BR />For Mac check security permissions as mentioned here for Meetings but similar for Teams to access Microphone<BR /><A href="https://help.webex.com/en-us/73zvl3/Support-for-Cisco-Webex-Meetings-for-macOS-Catalina#id_127888" target="_blank">https://help.webex.com/en-us/73zvl3/Support-for-Cisco-Webex-Meetings-for-macOS-Catalina#id_127888</A><BR /> Sun, 27 Sep 2020 21:27:26 GMT https://community.cisco.com/t5/collaboration-applications/deskpro-integration/m-p/4157867#M44129 Ashish Patel 2020-09-27T21:27:26Z