topic Re: Jabber is overwriting text in chat in Collaboration Applications

Jabber is overwriting text in chat

Erin.Lange-Kerns — Tue, 01 Dec 2020 23:29:17 GMT

Can anyone advise how to stop overtyping/overwriting of text in Jabber Chat? This is specific to Jabber and not the computer in general.

Re: Jabber is overwriting text in chat

BalajiSivaraj49175 — Wed, 02 Dec 2020 13:30:57 GMT

its the insert ( or INS ) key on your keyboard doing this not jabber

Re: Jabber is overwriting text in chat

Erin.Lange-Kerns — Thu, 03 Dec 2020 08:27:53 GMT

Except that it is not. I am aware of the insert key and have assured that isn't the case. The issue doesn't occur in my email or typing word documents, only in Jabber.

Re: Jabber is overwriting text in chat

Jonathan Unger — Fri, 04 Dec 2020 07:39:25 GMT

Hi There,

A couple things:

When did this start happening for you? Did Jabber ever work properly before?
Which version of Jabber are you using, and on what operating system?
If you are confident it is not the insert key, can you please try resetting Jabber (warning this will erase your call history and chat history). To do this, sign out of Jabber and then hit the little gear icon selecting "File > Reset Jabber".
If #2 does not work, you could try uninstalling and re-installing jabber and trying again.

Re: Jabber is overwriting text in chat

Erin.Lange-Kerns — Mon, 07 Dec 2020 21:20:19 GMT

Thank you! I'll give these a try and will report back!

Re: Jabber is overwriting text in chat

abonney — Tue, 27 Apr 2021 13:58:58 GMT

did it work? i have iussuee toio!