topic Re: Button greyed out on cisco jabber in Collaboration Applications

Button greyed out on cisco jabber

akram.root — Tue, 01 Jun 2021 14:45:57 GMT

Hello all,

I have a cucm 11.5 integrated with IM&Presence 11.5 and cisco expressway all wrks fine.

but the problem is when i use cisco jabber with MRA for sending any thing , all buttons are greyed out .

Is it a normal behavior ?

Best regards

Akram

Re: Button greyed out on cisco jabber

Nithin Eluvathingal — Tue, 01 Jun 2021 15:15:46 GMT

AFAIK, only MFT file transfer is possible over MRA. p2p is not supported.

Re: Button greyed out on cisco jabber

Vaijanath Sonvane — Tue, 01 Jun 2021 15:19:17 GMT

Sending anything you mean chat and files. Can you be more specific about your issue?

Re: Button greyed out on cisco jabber

akram.root — Wed, 02 Jun 2021 11:14:47 GMT

Hi Nithin thank you for your help , how can i deployed this MFT ?

Best regards

Re: Button greyed out on cisco jabber

Roger Kallberg — Thu, 03 Jun 2021 05:51:44 GMT

MFT stands for Managed File Transfer, it requires a file server and a database to be integrated into the CUPS system. This is covered in the system documentation.

Re: Button greyed out on cisco jabber

Roger Kallberg — Thu, 03 Jun 2021 05:13:19 GMT

For more information look at this document. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/11_5_1/cup0_b_config-and-admin-guide-1151su5/cup0_b_imp-system-configuration-1151su5_chapter_010001.html

Re: Button greyed out on cisco jabber

Nithin Eluvathingal — Thu, 03 Jun 2021 05:21:32 GMT

Refer the guide @Roger Kallberg mentioned, its well explained in the configuration guide.

Re: Button greyed out on cisco jabber

mHadi — Mon, 07 Jun 2021 10:12:58 GMT

hi dear @akram.root

over MRA, Your only option to file transfer is to deploy Managed-File-Transfer (MFT)

Re: Button greyed out on cisco jabber

cdevkota-sc — Tue, 09 Jan 2024 18:42:36 GMT

I have jabber version 14.1.4 with VDI envirnment and plug is 14.1.3 and has similar issue. Mute button greyed out randomly.